[High-speed rail booking code & ticket collection identification code] will be provided on the order voucher 7 days before departure. Passengers who use high-speed rail electronic tickets or convenience store tickets should collect their tickets within the time limit; passengers who choose physical paper tickets will have their tickets mailed to the designated address 7 days before departure! For more ticket collection information and FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the product ordering instructions and related agreements carefully. If the person making the reservation is not the passenger himself, the person making the reservation will be in the position of an agent, which means he is obliged to fully inform the passenger of the itinerary. The booking instructions and restrictions are legally binding upon the passenger after clicking "Agree". The passenger will not be able to defend himself/herself by claiming that he/she did not know or understand the above.
Please bring the "High Speed Rail Holiday Card Collection Certificate" to the Taipei Main Station Tourist Service Center to collect your ticket. Collecting the card is equivalent to activating the card. Please redeem your voucher on the day of departure. You will not be able to redeem your voucher after the expiration date.
Once the card is activated, the merchandise contained in the card must be redeemed at designated stores within 2 days of activation. Failure to redeem the merchandise will be deemed as abandonment. (If there is only 1 day left before the high-speed rail return trip, the validity period must be used within 1 day).
Please be sure to enter the attractions according to the entrance method of each attraction. Do not use the EasyCard admission channel to avoid mistaken deduction of stored value in the EasyCard (if you have added value yourself).
Unlimited 2-day attraction tickets and MRT rides. The first day is counted from the day you receive the card, and the days of use must be consecutive. For example: If the first use date is 2023/01/01, the validity period will be until 2023/01/02.
If the companions in this package are children under 6 years old and do not need to purchase high-speed rail tickets, please contact the high-speed rail special travel agency for travel expenses.
This ticket card is a bearer ticket. Please keep it properly. No reissue will be made if lost, and no refund will be given.
Those who purchase the "Love Ticket/Respect for the Elderly Ticket" must bring valid ID when entering and exiting the station on the day of departure for inspection by the high-speed rail station staff. If you are found without ID or there is something unusual when checked by the high-speed rail, the high-speed rail has the right to refuse your boarding and you will need to purchase another high-speed rail ticket before you can board. The original high-speed rail holiday ticket cannot be refunded or refunded.
Nangang, Taipei, Banqiao: The above three stations are not applicable for any two stations as the departure station and the arrival station (for example: the itinerary with Taipei Station as the arrival station is not applicable for Nangang and Banqiao stations to depart).
The price includes one round trip ticket for a reserved seat in a standard high-speed rail carriage; the travel date must be the same as the hotel check-in date or the departure date of the trip, and a single order is limited to entering and exiting the departure and destination stations at the same point, and taking the same train. If the trip needs to be delayed, please arrange the return hotel transfer service by yourself. The special case is a round-trip ticket and no one-way refund is allowed.
This special high-speed rail ticket is a discounted fare, which can only be used on the same day and is not in the name of the passenger. If lost, it will not be reissued. Please keep it properly. Any alteration, defacement to the point of being illegible, or photocopying will be invalid.
If the itinerary includes accommodation, the check-in and check-out times will be subject to the regulations of each hotel. If the itinerary includes accommodation, the advertised price is limited in the number of room types. The actual room types available for sale are subject to sales conditions and cannot be exchanged for other room types.
For pre-orders departing after the 29th, please fill in 2~3 high-speed train numbers you want to take for the outbound and return trips in the "Order Notes". The actual train number you obtain will be based on the reply from the customer service staff.
For detailed information about each product, payment methods, payment deadlines, and passenger rights, please contact KKday customer service directly. For other detailed information such as departure places, carriage types, preferential status, number of people, prices and related regulations, please contact KKday customer service directly.
The photos are for reference only, the actual situation is subject to the site. Some of the pictures of scenic spots on this website are provided by MoKe Publishing Co., Ltd. and may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. Any changes to this project and its products (including but not limited to price adjustment, content, etc.) will be announced on the official website of High Speed Rail Holidays and KKday without further notice.
For itinerary changes, refunds and other related procedures for high-speed rail tickets in this project, please contact KKday customer service. If you need to cancel an order, please contact KKday customer service.
- How to use the high-speed rail during holidays -
- High-speed rail holiday cancellation notice -
- High-Speed Rail Holiday Cancellation Policy -