| Ticket type | E-ticket (requires redemption) |
—Regarding registration and boarding procedures—
-Notes-
—Regarding boarding times, changes, and refunds—
—Regarding boat types and passenger capacity—
[Cancellation Policy] Up to two days before the boarding date (JST): A cancellation fee of 2,000 yen per boat will be charged (refund amount: 10,000 yen). No refunds will be given for cancellations made the day before or on the day of boarding (JST).
If you are more than 20 minutes late for your scheduled boarding time, your reservation will be cancelled.
We cannot extend the time due to lateness.
Each member is limited to purchasing a maximum of three tickets.
Please observe the precautions for boarding and the rules for using the vessel.
Please follow the instructions of the staff and security personnel.
If you are unable to board the ship due to your own circumstances, the fare will not be refunded.
We will only issue a full refund of your fee if the boat rental facility is closed due to rain, strong winds, or other similar reasons.
Please note that we are unable to accommodate changes to the date and time.