If the phone has a card lock (such as purchased from the United States, Canada, Japan or the Philippines, etc.), please confirm with the local telecommunications provider where it was originally purchased that the phone has been unlocked (Country Lock)
After placing the order and completing the payment, the voucher will be sent within 28 days before departure. You will receive the eSIM letter and activation information. After receiving the eSIM, please install it before departure or after arriving at the destination to avoid activating it in advance and affecting your use. rights and interests
Before installing eSIM, please make sure to connect to WiFi or mobile network to scan the QR code or enter it manually to join the mobile plan (if you need to enter it manually, please contact customer service to obtain the activation code)
Please be sure to save the QR code. Once scanned, it will be bound. Please install according to the instructions. Do not jump out of the screen during the process to avoid misjudgment by the phone and causing the eSIM plan to be deleted.
After the same QR code is bound, it can only be scanned again with the same mobile phone. It cannot be reissued or manually input to another mobile phone.
If the eSIM plan is not used completely or is deleted without the judgment of customer service staff, causing the plan to be abnormal, reissue and refund will not be possible.
Calculation method for the number of days in the daily traffic plan: 24-hour system (users purchase a 3-day Internet plan, install it and activate it at 10:00 am on 9/1, and this plan will terminate at 9:59 am on 9/4)
Total plan days calculation method: natural day system (users purchase a 3-day Internet plan, install it and activate it at 10:00 a.m. on September 1, that day will be counted as the first day of usage, and 0:00 will be the second day. The card will expire at 12:00 pm on 9/3), and the time calculation is based on Taiwan time (GMT +8)
APN: mobiledata
Supplier contact information: +65 90987745 (WhatsApp)
If your Malaysia Maxis eSIM is not activating, first ensure your device is eSIM compatible and connected to a stable internet connection for installation. Scan the provided QR code carefully. After installation, verify that mobile data and data roaming are enabled in your device settings. If issues persist, try restarting your phone. Ensure your device's software is up to date. If these steps don't resolve the problem, contact customer support for further assistance.
The Malaysia Maxis eSIM offers several advantages over a physical SIM card. You don't need to physically swap cards, eliminating the need for an ejection pin and the risk of losing your primary SIM. Installation is quick and convenient, typically by scanning a QR code. It's also more environmentally friendly, as there are no physical consumables. You can maintain your primary SIM for calls and messages while using the eSIM for data.
The Malaysia Maxis eSIM utilizes the robust Maxis network, one of Malaysia's leading telecommunications providers. This ensures a stable and reliable signal throughout your trip. Maxis is known for its wide coverage and consistent 4G internet access, providing speeds of up to 100Mbps, which is suitable for browsing, streaming, and staying connected across various locations in Malaysia.
Yes, the Malaysia Maxis eSIM offers unlimited data options. These plans provide a daily allowance of high-speed data, ranging from 3GB to 20GB, depending on the specific package chosen. Once the daily high-speed limit is reached, data speeds will be adjusted, but you can continue to use data without interruption for essential online activities throughout your 1 to 5-day trip duration.
Absolutely. The Malaysia Maxis eSIM is fully compatible with popular social media applications, including TikTok. With its reliable 4G network connection, you can seamlessly browse, upload content, stream videos, and stay connected with friends and family on all your favorite social platforms throughout your travels in Malaysia without any compatibility issues.
Setting up your Malaysia Maxis eSIM is straightforward. After purchase, you will receive a digital voucher containing a QR code. Simply open your device's camera or go to your phone settings to add an eSIM, then scan the QR code. Follow the on-screen prompts to install the eSIM profile. Ensure you have an internet connection during setup. Once installed, your eSIM will be ready for use, typically requiring you to enable data roaming in your settings.
The Malaysia Maxis eSIM plans provide a specific daily allocation of high-speed 4G data, which varies from 3GB to 20GB depending on the package selected. Once this daily high-speed limit is consumed, your data speed will be reduced. However, you will still have continuous data connectivity at a lower speed, allowing you to perform basic online tasks like messaging and email for the remainder of the day.
You can conveniently purchase the Malaysia Maxis eSIM through KKday. The process is simple: select your desired plan and duration, complete the booking, and you will receive a QR code via email or voucher instantly. This eliminates the need for physical delivery or waiting for a physical card. Using KKday ensures a straightforward booking experience and immediate access to your eSIM QR code, allowing you to quickly set up your internet connection before or upon arrival in Malaysia.