Australia & New Zealand eSIM | 4G Internet Access, Daily High-Speed Data | Australia & New Zealand | Supports TikTok and ChatGPT
- A new choice for Internet access, no need to change cards, enjoy 4G Internet access quickly and neatly, no need to rush around
- Once you receive the voucher, you can scan it and install it. You don’t have to run back and forth to get the physical card or wait for physical delivery.
- Environmentally friendly, no consumables, free shipping, zero risk of loss
Package Options
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
Please confirm that your device is compatible with eSIM before purchasing.
Applicable models
eSIM installation instructions (ios)
Method two
eSIM installation instructions (android)
Purchase Notice
- Please make sure your mobile phone and its operating system support the eSIM function before purchasing. No refunds will be issued if the order is canceled due to device incompatibility.
- iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality. (Please go to Apple’s official website to check)
- The versions of Samsung mobile phones vary from country to country. Samsung mobile phones purchased in Taiwan do not support eSIM. For other regions, please check with Samsung’s official website first.
- Each QR code can only be scanned and installed once. After binding, the device cannot be changed or deleted. Once deleted, it cannot be rescanned and installed and needs to be purchased again.
- The customer service hours for this product are 9:30~18:00 (GMT+8), please be informed.
Reminders
Please make sure that your mobile phone and its operating system support the eSIM function before purchasing. No refunds will be issued if the order is canceled due to incompatibility of the device.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
Each QR code can only be scanned once. After binding, the device cannot be changed or deleted. Once deleted, it cannot be rescanned and installed.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
It must be installed and activated at the destination within 90 days of ordering, otherwise the eSIM will become invalid and cannot be used.
Please remember to turn off data roaming on the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges.
To end using the eSIM plan available on your phone, click [Remove Action Plan] at the bottom to remove it.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
The customer service hours for this product are 9:30~18:00 (GMT+8), please be informed.
How to Use
- ios
1) Select the "Settings" page and select "Mobile Network" 2) Click "Add Mobile Network" 3) When the scanning box appears, scan the QRcode 4) After the download is completed, make some basic settings to start using it - Android
1) On the "Settings" page, select "Network and Internet" 2) Select "Mobile Network" 3) Select "Do you want to download the SIM card instead?" 4) When the scanning screen appears, scan the QRcode - If the APN does not load automatically, please set the APN manually.
APN: mobile - The customer service hours for this product are 9:30~18:00 (GMT+8), please be informed.
- FAQ
- How to check ICCID?
If the mobile network is turned on, you can check the ICCID in "Settings - About This Mac - ESIM". - I have successfully activated the eSIM service, but the applicable device cannot connect to the network. What should I do?
Please shut down and restart your device and update the iOS version before trying again. - The problem of eSIM not being able to share hotspots. If the eSIM can be used normally but cannot share hotspots, please refer to the following guidelines to try to see if it can be restored:
1) Whether the mobile phone is a contract phone or a card lock machine
2) Whether the VPN has been turned off
3) Whether data roaming is turned on
4) Whether to set eSIM as the main phone number
5) Whether the phone is updated to the latest iOS version (iOS13.6)
6) Please use a physical card to access the Internet, turn on the hotspot sharing function on your phone (make sure the hotspot is available), then do not turn off the hotspot, and then switch your phone to eSIM to access the Internet. Please try several times and turn on and off the machine.
7) If the above problems have been eliminated, please contact customer service
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Yes, this eSIM is designed for multi-country use, providing seamless internet connectivity across both Australia and New Zealand. It eliminates the need to purchase separate SIM cards for each destination, offering convenience for travelers visiting both countries without interruptions.
Yes, this Australia and New Zealand eSIM is primarily designed to provide high-speed 4G data services. It enables users to access the internet for navigation, messaging apps, email, and other online activities. It typically does not include capabilities for local calls or traditional SMS messages.
This eSIM offers various data plans, including options with a specific daily high-speed data allowance (e.g., 600MB or 1.8GB). After exceeding the daily high-speed limit, data speed is usually throttled, but internet connectivity continues. Plans described as "unlimited total data" are generally subject to fair usage policies.
Potential limitations include the requirement for an eSIM-compatible device; not all older smartphone models support this technology. Also, initial setup necessitates an active internet connection to download the eSIM profile via QR code. While providing data, it generally doesn't offer a local phone number for direct calls or SMS.
An eSIM offers significant convenience by eliminating the need for physical card swapping, thus removing the risk of losing your original SIM card. Activation is quick and digital via a QR code. While physical SIM cards might offer local numbers more readily, eSIMs provide flexibility to manage plans digitally and avoid shipping wait times.
Upon purchase, you will receive a digital voucher containing a QR code. To activate, ensure your device is connected to Wi-Fi. Then, navigate to your phone's cellular settings and select the option to add a new cellular plan by scanning the provided QR code. Follow the on-screen prompts to complete the installation and activate your data plan.
This eSIM typically provides 4G high-speed internet access in major cities and populated areas across both Australia and New Zealand. Coverage in very remote or rural regions might vary based on the local network partner. Users can expect reliable service for browsing, streaming, and app usage where 4G signals are strong.
This eSIM is compatible with most modern smartphone models that support eSIM technology. This generally includes iPhone XS/XR and newer, Samsung Galaxy S20 series and newer, Google Pixel 3 and newer, and other selected flagship devices. It's recommended to verify your specific device's eSIM compatibility prior to purchase.
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