JR tickets operate under a registration system, with a very complicated booking process. Therefore, please ensure that you have provided the required information in order to make a purchase. Please bear in mind that KKday is not liable for any delays due to insufficient or incorrect information provided by travelers
Children require a child pass if occupying a seat in a reserved-seat carriage or traveling alone
Luggage Restrictions: Passengers may bring up to two pieces of luggage, not including carry-ons and smaller bags. Each piece may not weigh more than 30kg and its length, width and depth may not add up to more than 250cm, while its length may not exceed 200cm
[Refund Policy] To request a refund, the voucher does not need to be mailed back to the KKday office. Simply upload a photo of the torn "laser silver tag" and "barcode" in the customer service chat to receive the refund. Please refer to the images in the "Refund Process" above.