After successfully booking the tickets, confirm whether the group will be formed 3 days before the trip. If the group size is not reached, the trip will be cancelled.
The tour guide will contact you by phone/text/WeChat/email before 22:00 one day before the tour to confirm the tour arrangements for the next day. Please keep the reserved mobile phone number open and check it carefully. If you are not contacted within the time limit, please notify the online customer service in time.
age limit
This route is quite strenuous, so please make sure you are in good health and suitable for travel. If there are elderly people aged 70 or above among the travelers, they must be accompanied by at least one relative or friend aged 18 to 69 in order to join the tour. Thank you for your understanding.
For safety reasons, minors under 18 years old need to be accompanied by at least one adult passenger.
For safety reasons, this product does not accept reservations from pregnant women. Please understand.
This route is a joint tour group route for travel agencies, not an independent group for KKDAY members. Under the premise of ensuring the promised service content and standards remain unchanged, customers will be combined with guests from other travel agencies into a team and the itinerary may be arranged in a unified manner. Please be careful if you mind.
During a group trip, you are not allowed to leave the group early or midway. If you choose to leave the group midway, the unfinished part will be deemed to be abandoned by you and no fees will be refunded. Tourists are responsible for any accidents that may occur after leaving the group. Please understand.
During the trip, if force majeure causes the scenic spot/venue to be unable to be played/visited normally, the service staff can cancel or replace the scenic spot/venue according to the actual situation after reaching an agreement with you, or the service staff can refund the fee on site according to the ticket price in the travel product (the refund is not based on the listed price of the scenic spot/venue). Please understand.
During the peak tourist season or other special circumstances, the departure time of the trip may be advanced or slightly delayed (the specific departure time is subject to the notification of the service staff). Please be prepared in advance. Thank you for your understanding.
During the actual trip of this product, without reducing the number of attractions/venues and with your consent, the service staff may make appropriate adjustments to your itinerary based on weather, traffic and other conditions (such as adjusting the order of touring/visiting attractions/venues, changing the meeting time, etc.) to ensure a smooth trip.
In case of bad weather or other force majeure factors, the park may delay or change the operation time of the amusement facilities or the performance time without prior notice, or even cancel some projects and performances. Due to bad weather affecting equipment failure, downtime, performance cancellation, the travel agency will do its best to assist you in handling the change. If there is a price difference, the excess will be refunded and the shortfall will be supplemented.