In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
The process of confirming passenger information and boarding the ship takes time, so please arrive on time. If you arrive after the yacht has departed, it will be considered a cancellation on the same day and no refund will be given.
Please follow the instructions of the captain/crew when embarking and disembarking, and do not take any action that may cause inconvenience to other passengers
For the safety of passengers, the sailing schedule may be changed based on weather and wind speed.
Pregnant women/the elderly/intoxicated people are not allowed to board the boat
You can bring outside food (no alcohol), but please do not bring food with a strong smell
Hangang Park public parking lot can be used, but it is crowded on weekends and public holidays, so it is recommended to use public transportation
Simple drinks and snacks (non-alcoholic red wine, non-alcoholic beer, sports drinks, etc.) are sold in the passenger waiting room.
If the group cannot be organized on the selected date, the customer service center will notify you by email.
Infants over 24 months old can board the ship for free. They must bring proof of age (e.g. passport) when boarding.
The Rainbow Bridge Catamaran/Limo Type Dinghy option is subject to changes on existing routes while the Rainbow Fountain Show is in progress.
The fireworks display and Banpo Bridge Rainbow Fountain Show will be suspended without prior notice depending on the situation in Seoul.