1.If you wish to arrange a private departure event, separate quotation fees will apply regardless of the minimum departure group.
2.Final instructions will be sent via text message two days before departure.
3.The seating arrangement on the bus will be assigned in the order of reservation, and we will try our best to assign adjacent seats to accompanying passengers.
-Please understand that due to a large number of passengers or unavoidable circumstances, you may be seated in front or behind your companions.
4.For your safety, please strictly adhere to the guidelines and safety regulations announced by the guide.
-Please note that the theme camp is not responsible for accidents caused by the user's negligence or health condition.
5.The event will proceed even in rainy weather.
-However, in the event of severe local weather conditions preventing the event from proceeding as planned, an alternative route will be taken. (Especially for trips to certain island areas)
6.Pets are not allowed to participate in the travel, so please be aware of this policy.
7.Drinking, smoking, and using offensive language are strictly prohibited on the bus, and failure to comply with the guide's instructions may result in forced disembarkation.
A minimum of 25 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 2 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 7 day(s) before departure (local time 12:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women
Please arrive at the designated location 20 minute(s) before the scheduled departure time, as the tour will depart on time
Outside of working hours, reservation cancellations and changes will not be accepted or processed. (Working hours: Weekdays from 9:00 AM to 6:00 PM)
Requests for cancellation or changes made on Saturdays, Sundays, and public holidays will not be accepted and will be excluded from the cancellation period.
In case of failure to meet the minimum departure group, the event may be canceled or postponed. (In case of failure to secure participants, 100% refund of the deposit will be provided)
⚠️ Our travel itineraries do not include personal travel insurance. Outdoor activities involve specific risks and hazards. Guests should assess their own health and abilities. The company does not accept responsibility for any physical harm or damage caused by accidents or unforeseen factors.