After placing an order, you need to confirm the room status and room rate again, which will be subject to the final confirmation of the supplier.
[Exclusive for Hong Kong, Macau, Taiwan and Overseas] Plan: All the above products are only applicable to residents of Hong Kong, Macau, Taiwan and overseas regions. Each guest entering the park/dining must present one of the following three identity documents: ① Hong Kong/Macau Special Administrative Region Home Return Permit/ID Card (permanent or non-permanent residents)/Passport; ② "Mainland Travel Permit for Taiwan Residents" or Taiwan Resident Permit of the People's Republic of China; ③ Overseas national passport; for identification. If the guest fails to present the relevant documents, he/she will not be able to enter the park/dine normally, and the original ticket will not be refunded or changed.
Chimelong Hotel's dynamic pricing may lead to price adjustment during holidays and promotional periods. After the order is placed, the room status and price confirmed by the supplier shall be final. If a customer fails to pay the price difference in time, the order will be cancelled automatically. If the order fails to go through after 2 makeup payments, there will be no 3rd makeup payment and the order will be cancelled. If a customer does not accept the price adjustment, cancellation is an option
The hotel requires that the name of the actual guest must be consistent with the name of the tourist provided when placing the order. Once the order is booked, no changes will be made (including passenger information)
At least one guest in each room needs to present their Hong Kong/Macau SAR Home Return Permit/ID Card (permanent or non-permanent residents)/passport for identification. If the guest fails to present the relevant documents, we will prioritize communicating with the guest to cancel the original reservation and rebook the hotel at the regular price.
The standard tickets for Guangzhou Grand Circus, The Long Falls Show, and The Adventures of Kaka Tiger included in the package do not allow children under 3 years old or under 1.0 meters in height to enter the park for free on the day of the performance. Children's tickets in the package cannot be upgraded to standard tickets or other ticket types by paying the difference. Guests can explain the situation to the front desk staff at check-in and show relevant documents to purchase up to 2 additional multi-day tickets at the hotel front desk, and the total number of multi-day tickets purchased cannot exceed 4.
The room can accommodate up to 4 people. If you need to purchase additional tickets/meals, please purchase them at the hotel front store. The fees are subject to on-site confirmation.
Before entering the park, visitors must submit valid identity documents for verification at the entrance. Please prepare valid identity documents in advance (including ID card/Mainland Travel Permit for Hong Kong and Macau Residents/Mainland Travel Permit for Taiwan Residents/Residence Permit/Passport, etc.)
Visitors must undergo security checks before entering any of Chimelong's theme parks. It is strictly prohibited to bring controlled instruments, firearms and ammunition, flammable and explosive items, and food into the park.
Selfie sticks are prohibited in recreational facilities, gatherings, and crowded areas
Pets are not allowed into the park
Some facilities in the park have height restrictions, please be aware of this; please also refer to the opening hours, performance times and precautions of the corresponding theme park.
Visitors are requested to maintain a proper distance when visiting the park. At the park entrance, performance venues, amusement facilities and other areas, please queue up, take seats according to the interval signs or accept the on-site arrangements and guidance of the staff.
We will do our best to arrange your requested room type based on room availability, but we cannot guarantee the availability of a specific room type. If the room type you need is sold out, we will directly arrange other room types to avoid additional costs due to price fluctuations. If you do not accept any room type changes at all, please clearly indicate this in the comments. Please note that no returns or exchanges are allowed once an order is placed.
If you need to order multiple rooms and the same plan, we recommend that you complete them in one order. If you order different plans separately, some of the rooms in the order may be sold out, and the orders that have been successfully ordered will not be refunded or changed. If you have a group booking number, you can indicate it in the order notes, but there is no guarantee that there will be room vacancies. It will be subject to room availability. Any special requests, such as adjacent rooms, can be noted in the order notes and we will try our best to arrange it, but it cannot be guaranteed.
Cancellation policy due to weather factors: If there is a severe weather warning on the day of departure (for passengers from Hong Kong and Macau: Tropical Cyclone Warning Signal No. 8 or above, Black Rainstorm Warning Signal, or suspension of high-speed trains or flights issued by the local meteorological department; for passengers from China: warning issued by the local meteorological department, please refer to the policy of Chimelong on the day; for other passengers: suspension of high-speed trains or flights), you must show relevant proof for free cancellation. Please note that weather forecast maps are not accepted as the basis for cancellation.
In case of any disputes, the company reserves the right of final decision.
*This product page does not qualify for the luggage giveaway promotion.
Chimelong Penguin Hotel is designed with a penguin theme and features a distinctive penguin house where guests can observe adorable penguins up close, offering a fun and memorable parent-child experience. The hotel also provides various unique theme restaurants and two outdoor leisure food courts, enhancing the overall stay with diverse culinary options.
The provided product description does not contain specific information regarding the best time to visit Chimelong Spaceship. However, for outdoor attractions in Zhuhai, generally comfortable weather for visiting is during spring (March-May) and autumn (September-November), as these seasons often offer milder temperatures and less rainfall, making for a more pleasant experience.
The exact location and specific transportation details for Chimelong Spaceship are not detailed in the provided product description. However, Chimelong Penguin Hotel is located adjacent to the Ocean Kingdom Theme Park within the larger Chimelong International Ocean Tourist Resort in Zhuhai. Visitors typically use taxis, ride-sharing apps, or resort shuttle services to reach specific attractions like Chimelong Spaceship within the extensive resort area.
Chimelong Penguin Hotel is highly convenient for guests visiting Ocean Kingdom Theme Park as it is located directly adjacent to the park. This proximity allows for easy and quick access, making it an ideal choice for families. Guests can enjoy seamless transitions between their hotel stay and the theme park attractions, maximizing their leisure time.
To book accommodation at Chimelong Penguin Hotel, you can conveniently make reservations through KKday. Booking via KKday offers benefits such as instant confirmation and access to a wide selection of travel products, ensuring a smooth and reliable reservation process for your stay at this popular family hotel.
Chimelong Penguin Hotel features several distinctive theme restaurants that cater to various tastes, providing unique culinary experiences for guests. Additionally, two outdoor leisure food courts are available within the hotel premises, offering a wide array of dining choices for a convenient and enjoyable meal during your stay.
As a family-focused resort, Chimelong Penguin Hotel offers rich and complete parent-child facilities designed to create warmth and joy. Its unique penguin house allows families to get close to adorable penguins. The hotel is also conveniently adjacent to Ocean Kingdom Theme Park, providing easy access to another major family attraction.
Yes, Chimelong Penguin Hotel is a penguin-themed holiday family hotel offering up to 2,000 themed rooms. While the specific details of individual room features are not provided, the overall design ensures a fun and immersive experience for guests, aligning with the hotel's focus on penguins and family-friendly stays.