Get Exclusive App Deals
Product #155482
1
Cartoon illustration of an Australia & New Zealand Travel SIM card from Happy Telecom, set against a backdrop of the Sydney Opera House and global landmarks, symbolizing seamless connectivity for your trip.

[Buy One Get One Free] Australia & New Zealand Sim Card Optus/Spark Telecom | Delivered and Collected from Hong Kong

2.9Below expectations
Sold 300+

No cancellation
Please present your QR code on-site

  • Using Optus and Spark networks, the signal coverage is excellent
  • We provide Hong Kong delivery and Hong Kong pickup. You can receive the card before departure and travel to Australia and New Zealand easily.
[5% App discount] Code: APP5OFF , HK: APP15HK
Instant confirmation

Package Options

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

-Place of Collection-

[Happy Telecom Hong Kong Office]

Address: Unit B, 6/F, Yuen Luen Building, 112 Hau Ming Street, Kwun Tong, Kowloon, Hong Kong

Opening hours: Monday-Friday 10:30 - 19:00 (Closed on Hong Kong public holidays, please do not visit)

SIM Card Specifications

Data Usage Specifications5GB, 10GB, 15GB
Transmission Specifications4G
Signal Coverage AreaAustralia, New Zealand
Mobile CarrierOptus and Spark
Supported Sizes3-in-1 SIM
Hotspot SharingUnavailable
Supported Frequencies(4G)B3(1800 MHz)
Top-Up AvailabilityTop-up unavailable
ExcludesVoice calls, Texts
Not SupportedSIM-locked device, Carrier-customized device, Mobile hotspot

Purchase Notice

  • Hotspot sharing will occupy bandwidth, and the network speed will vary depending on the terminal device and geographical location, so the minimum network speed is not guaranteed. Please confirm before placing an order
  • According to the principle of fair use of the Internet, telecommunications companies may restrict the traffic of users who use a large amount of data traffic in a short period of time. It is recommended to avoid watching videos or updating the system for a long time.

Includes/Excludes

  • Postage fee
  • User manual

Reminders

  • The service will be automatically activated after the SIM card is inserted, no registration is required

  • The SIM card must be activated within 90 days of ordering. It is recommended to activate it as soon as possible after arriving at the "use area" to avoid expiration.

  • Day calculation method: Natural day system (user purchases a 3-day Internet plan, installs and activates at 10:00 am on 9/1, 23:59 pm on 9/1 is the first day, and this plan will end at 23:59 pm on 9/3)

  • The usage within the flow specification is provided according to the transmission specification standard. If the usage exceeds the flow specification, the transmission speed will be limited

  • If the SIM card expires, the payment will not be refunded

  • Please do not insert the SIM card before arriving at the "use area", otherwise the customer will be responsible for the risk that the SIM card may not provide the expected or normal service.

  • Time zone calculation method: GMT +8 Hong Kong time zone is used as the standard, not the time zone of the "use area"

  • Note: The actual connection signal and speed will be affected by various factors, such as the relative location between the client and the transmitter, the website server resources, the Internet traffic status and the number of users, and the supported speed of the mobile device, etc.

Pickup Point

Available for Pickup

Kaixin Telecom Hong Kong Office

Address Info: Room B, 6/F, Union Building, 112 How Ming Street, Kwun Tong, Kowloon, Hong Kong

Service Hours

Monday 10:30 - 19:00

Tuesday 10:30 - 19:00

Wednesday 10:30 - 19:00

Thursday 10:30 - 19:00

Friday 10:30 - 19:00

Saturday Closed

Sunday Closed

Hong Kong is closed on national holidays, please do not go there


How to Use

  • If you use a dual-SIM phone, it is recommended to insert the SIM card into slot 1 (SIM1) to achieve the best performance.
  • After inserting the SIM card, please turn on mobile data and data roaming.
  • Please check to make sure your network is connected to - Optus in Australia, Spark in New Zealand
  • Please check and confirm that the APN access point is mobile.power3g
  • Click the URL to keep up to date with the latest news and precautions: https://www.happysim.hk/KKDayHappySIMUserGuide.html

How to Use Your Voucher

  • Please present your QR code on-site

Voucher Redemption Period

  • The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration

Cancellation Policy

  • Once the order has been completed, it cannot be canceled, modified, or refunded
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

FAQ

1. What is the most suitable SIM card option for travelers visiting both Australia and New Zealand?

For seamless connectivity across both Australia and New Zealand, a dedicated travel SIM card solution is highly recommended. Products offering both Optus (Australia) and Spark (New Zealand) networks ensure excellent 4G coverage in major cities and tourist areas. This eliminates the need to purchase separate local SIMs in each country, providing convenience and consistent internet access as you travel between destinations.

2. Can an Optus SIM card purchased for Australia also be used for internet access in New Zealand?

Generally, a standard Optus SIM card specifically for Australia will not provide local internet access in New Zealand. This product, however, offers a comprehensive solution by utilizing both Optus for Australia and Spark for New Zealand. This ensures you have strong, reliable 4G network coverage tailored to each country, allowing for smooth transitions and continuous connectivity throughout your journey across both nations without roaming issues.

3. What kind of network coverage do Optus SIM cards provide across Australia?

Optus SIM cards provide excellent 4G network coverage across Australia, particularly in urban centers, coastal regions, and popular tourist destinations. This ensures reliable high-speed internet access for navigation, communication, and social media sharing throughout your travels. Optus is one of Australia's leading telecommunication providers, known for its extensive network infrastructure.

4. What kind of network coverage do Spark SIM cards provide across New Zealand?

Spark SIM cards offer robust 4G network coverage throughout New Zealand, encompassing cities like Auckland, Wellington, and Christchurch, as well as many scenic rural areas popular with tourists. As a premier local provider, Spark ensures travelers can enjoy fast and dependable internet connectivity for all their online needs while exploring New Zealand's diverse landscapes.

5. How can I purchase or receive the Australia and New Zealand SIM card before my trip?

You can conveniently purchase your Australia and New Zealand SIM card online and choose between home delivery or pickup in Hong Kong before your departure. Booking through KKday allows you to receive your SIM card in advance, ensuring you're connected immediately upon arrival without the hassle of searching for local stores or dealing with language barriers, making your travel preparations much smoother.

6. What are the key features and reliability of Optus and Spark networks for travelers in Australia and New Zealand?

Optus and Spark networks are renowned for their excellent signal coverage and 4G speed, providing highly reliable internet access for travelers. These local telecommunications companies offer robust infrastructure, ensuring stable connections for navigation, communication, streaming, and social media. Their extensive coverage helps you stay connected whether in bustling cities or exploring more remote tourist spots across Australia and New Zealand.

7. Is a physical SIM card suitable for long-term or short-term stays in Australia and New Zealand?

A physical SIM card is highly suitable for both short-term vacations and longer trips to Australia and New Zealand. For short stays, a pre-ordered SIM card offers immediate connectivity upon arrival, saving time. For longer durations, it provides consistent and reliable local network access without worrying about daily data limits or fluctuating roaming charges. It simplifies staying connected throughout your entire journey.

8. What is the activation process for an Optus or Spark physical SIM card for Australia and New Zealand?

The activation process for an Optus or Spark physical SIM card is designed to be straightforward for travelers. Often, these pre-ordered travel SIM cards are ready to use shortly after insertion into your device upon arrival in Australia or New Zealand. Detailed instructions are typically provided with the SIM card, ensuring a smooth setup and immediate access to the 4G network without complex registration steps.

Get Help

KKday Help Center