The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Service Introduction -
Airport pick-up★Please fill in the flight number in the information column when placing an order. If not filled in, the service cannot be provided. The pick-up will be free of charge for 90 minutes according to the actual landing time of the flight; if it exceeds the free waiting time, it will be charged according to the situation, and an overtime fee will be charged if the time exceeds the free waiting time.
★ Airport pick-up and drop-off: 7-seater (Toyota Alphard or Alphard Black Airline Seat) is charged a delay fee of 2,000 yen per 30 minutes (less than 30 minutes, it is charged 2,000 yen per 30 minutes), 10-seater (Toyota Hiace) is charged a delay fee of 3,000 yen per 30 minutes (less than 30 minutes, it is charged 3,000 yen per 30 minutes); If you feel that the 90-minute free waiting time according to the actual landing time of the flight is not enough, you can also choose to pick up at a designated time. Please note that you need to contact customer service in advance to confirm. The risk of flight delay and cancellation shall be borne by the designated time pick-up. The free waiting time is 30 minutes at the designated time. If the free waiting time exceeds the free waiting time, a fee will be charged according to the situation. 7-seater (Toyota Alphard or Alphard Black Airline Seat) is charged a delay fee of 2,000 yen per 30 minutes (less than 30 minutes, it is charged 2,000 yen per 30 minutes), 10-seater (Toyota Hiace) charges an extension fee of 3,000 yen per 30 minutes (3,000 yen for every 30 minutes if the time is less than 30 minutes).
★One-way round trip within Tokyo and Disneyland: The driver will wait for free for 30 minutes at the designated time and place specified by the passenger. A fee will be charged for overtime. A delay fee of 2,000 yen per 30 minutes will be charged for 5-, 7-, and 8-seaters (if the delay time is less than 30 minutes, it will be charged 2,000 yen per 30 minutes), and a delay fee of 3,000 yen per 30 minutes will be charged for 10-seaters (if the delay time is less than 30 minutes, it will be charged 3,000 yen per 30 minutes). Whether you can wait for a fee depends on the actual situation.
★The meeting point diagram and itinerary information will be confirmed and sent through the system before 22:00 (Japan time) on the day before the car is used. Please pay attention to the background message.
★If you encounter an emergency such as flight cancellation, please be sure to contact customer service in advance; if you need to extend the driver's waiting time, the extra time fee must be paid to the driver on site (depending on the day's schedule, there is no guarantee that the driver can provide extended waiting services, please be aware) If there is no active notification from the passenger and the car dealer cannot contact the passenger, it will be regarded as a cancellation of the trip and no refund will be given, please be aware. Tokyo airports are equipped with wireless wifi, please note★The pick-up does not pay attention to connecting flights. If the previous flight is cancelled or delayed and you cannot arrive in Japan, the order amount will be lost in full, please be aware★The pick-up fee does not include placards and parking fees
Airport drop-off★The driver will wait for 30 minutes for free at the designated location and time according to the order. If it exceeds 30 minutes and the driver cannot be contacted, he will leave directly and the fee will not be refunded;
★Additional charges will be incurred if you send the wrong hotel or address to the airport. Please be sure to check the address and hotel name. ★Please be sure to fill in the detailed address and time of the airport drop-off when placing an order, and confirm the itinerary information with the customer service in a timely manner. The driver will not get off the car and wait in the hotel pick-up exclusive waiting area. The waiting time is up to 30 minutes from the meeting time specified by the passenger. If the time exceeds the time, an overtime fee must be paid. The overtime fee will be charged according to the situation and the fee varies according to the service period. The overtime fee must be paid to the driver on site (but it depends on the scheduling situation on that day. There is no guarantee that the driver can provide extended waiting service, please be aware of this).
- Use time - Service time: Outside 24 hours, it is based on the pick-up time specified by the passenger. (Note: Itinerary information within 24 hours has been confirmed by the customer service and will not be supported for modification)
・Late night use between 22:00 and 08:00 will incur an additional 2,000 yen charge (payable on site)
・Extra time fee:
During normal time: airport pick-up will be based on the actual flight landing time and the airport drop-off will be based on the designated time and the airport pick-up will be based on the free waiting time of 90 minutes.
An overtime fee will be charged if the time exceeds the limit. For a 7-seater Toyota Alphard, a delay fee of 2,000 yen will be charged for every 30 minutes (if the time is less than 30 minutes, it will be charged 2,000 yen for every 30 minutes). For a 10-seater Toyota Hiace, a delay fee of 3,000 yen will be charged for every 30 minutes (if the time is less than 30 minutes, it will be charged 3,000 yen for every 30 minutes). The waiting fee will vary depending on the situation.
- Car model information -
・Vehicle type: Toyota Alphard or equivalent (capable of seating 6)
Maximum number of passengers: 6 people Luggage capacity: 3 - 4 pieces of 24-inch luggage or 2 - 3 pieces of 28-inch luggage
・Vehicle used: Toyota Alphard Black Airline Seat (capable of seating 6)
Maximum number of passengers: 6 people Luggage capacity: 3 - 4 pieces of 24-inch luggage or 2 - 3 pieces of 28-inch luggage
・The model used is Hiace (9-passenger capacity)
Maximum number of passengers: 9 people Luggage capacity: 10 pieces of 24-inch luggage or 9 pieces of 28-inch luggage ※ If the number of passengers is less than the limit, one more piece of luggage can be placed for each person reduced, depending on the situation ※ If the actual number of luggage on site does not match the information filled in the order or the amount is too large to be carried, the driver has the right to refuse to pick up and no refund will be made. Please be advised.