Before purchasing, please make sure that your phone and its operating system support the eSIM function. No refund will be given if the order is cancelled due to device incompatibility.
iOS 12.1 or later is required; Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM capabilities.
Each QR code can only be scanned once. Once bound, you cannot change the device or delete it. Once deleted, you cannot scan and install it again.
An internet connection is required to install the eSIM. Please make sure there is WiFi or mobile data available before installation.
The eSIM must be installed and activated at the destination within 90 days of ordering, otherwise it will become invalid and unusable.
Please remember to turn off data roaming on the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges.
When you finish using the eSIM plan in your phone, click [Remove Action Plan] at the bottom to remove it.
Please be aware that the quality of Internet access may be affected by factors such as location, terrain, building shielding, number of users and weather.
The customer service hours for this product are 9:30~18:00 (GMT+8), please be advised.
*Please note that the customer service hours for this product are 9:30~18:00 (GMT+8).
Tourists can easily purchase a Japanese eSIM online before or during their trip. Platforms like KKday offer a convenient way to buy eSIMs, allowing instant delivery of the QR code after purchase. This eliminates the need for physical card pickup or waiting for delivery, providing immediate access to the internet upon arrival in Japan. You simply scan the QR code to set up the eSIM on your compatible device.
Using a Japanese eSIM offers several key advantages. It eliminates the need to physically change SIM cards, allowing for quick and seamless 4G internet access. Activation is typically instant upon scanning a QR code, so there's no waiting for delivery or pickup. eSIMs also prevent the risk of losing a tiny physical SIM card and are generally considered an environmentally friendly option with no physical waste.
While highly convenient, Japanese eSIMs do have some limitations. Compatibility is crucial, as not all smartphones support eSIM technology; older models or specific regional versions (e.g., some Samsung phones from Taiwan) might not be compatible. Most tourist eSIMs are data-only, meaning they typically don't provide a local Japanese phone number for calls or SMS, which might be a disadvantage for some users.
The recommended data amount for a multi-week trip to Japan with an eSIM largely depends on individual usage. For light use (maps, messaging), 1GB per day might suffice. Moderate users (some video streaming, social media) could benefit from 2-3GB per day. For heavy users who frequently stream or upload, an unlimited daily data plan or higher daily allowance is often preferred to ensure seamless connectivity throughout their trip.
For international travelers, Japanese eSIMs are predominantly offered as data-only plans. This means they provide high-speed internet access for navigation, messaging apps, and online browsing, but typically do not include a local Japanese phone number for making traditional calls or sending SMS messages. Most visitors rely on apps like WhatsApp or LINE for communication via data.
Setting up a Japanese eSIM is straightforward. First, ensure your device is eSIM-compatible and unlocked. After purchasing, you'll receive a QR code via email or voucher. Go to your phone's cellular settings, select "Add Cellular Plan," and scan the provided QR code. Follow the on-screen prompts to complete the installation. Once installed, you may need to enable the eSIM line and ensure data roaming is turned on for it to connect to the network in Japan.
When selecting a Japanese eSIM provider, consider the data allowance per day or total, ensuring it matches your usage needs. Evaluate the network coverage and speed offered by the underlying carrier to ensure reliable connectivity throughout your travel destinations. Check the validity period to match your trip duration. Also, look for providers with clear setup instructions and responsive customer support in case you encounter any issues.
Japanese eSIMs are generally compatible with most newer iPhone models (iPhone XS and later) and various Android phones. For Android, compatibility can vary more by specific model and region. It's crucial to verify your phone's eSIM support before purchasing. For example, some Samsung phones, particularly those purchased in certain regions like Taiwan, may not support the eSIM function, even if other versions of the same model do.