If there is no contact within 30 minutes after the reserved time, it will be regarded as a cancellation of the reservation.
In the case of soiling the kimono, such as burn marks, damages, holes, and irreparable marks (grease-based pens, etc.), we may ask for compensation.
If business hour is exceeded, you should return it the next day, and a late fee (JPY1,100 per person) will be charged.
Please arrive at the facility 10 minutes before the experience time on the day to participate in the experience.
As tatami mats are laid for the tea ceremony experience, if the customer is not wearing socks, the facility will lend tabi socks for the kimono to the customer.