Feel free to ask the on-site staff for extra accessories like bike bags, keys, locks, helmets, and maps
Travellers are recommended to wear comfortable shoes, bring a water bottle, and use sunscreen
Road side assistance available should you run into any issues with your bike during your rental
Refunds, or compensation will not be granted to travellers who leave the tour halfway through or miss the experience due to personal reasons (e.g. lack of travel documents, late arrival, sickness, accidents)