Please make sure to check whether the model of the mobile phone you want to use eSIM supports eSIM service before purchasing. [Refer to the detailed page]
If you are a customer who has a mobile phone protection service set up, you must cancel the SIM lock and mobile phone protection service at the customer service center or homepage of the telecommunication company you are using to use it.
After purchase, product information (QR code) will be sent via e-mail or AlimTalk, and exchanges and refunds are not possible after the QR code is sent or scanned.
In order to register the purchased eSIM product to the device, data must be available. (Cellular network or wifi connection mode)
If you delete the registered cellular plan after QR scanning, eSIM cannot be used, so please keep the plan until the end of use.
It can be installed in advance at the departure point, and the usage date starts from the point of connecting to the destination network.
If possible, change the data roaming of the domestic carrier you are using to OFF before departure. (Incorrect operation may result in roaming charges abroad.)
Depending on the communication environment of the local carrier, data usage may not be smooth in some areas, and depending on the model used, you may be connected to 3G or 2G if it does not match the frequency band of the local carrier.
Product options (data amount, days of use, promotions, etc.) may change without prior notice in accordance with the terms and conditions of the provider.
If eSIM is not registered or cannot be used after registration (※ eSIM must be installed), please contact customer service. We cannot help you after returning, and returns/refunds are not available. [In Korea: 1566-9070 / When calling from abroad: 02-775-1401]
Once deleted, eSIM cannot be rescanned or restored. As above, refunds are not possible if you are unable to use the service due to your negligence or lack of familiarity with the user guide.
Exchanges and refunds are not possible after the QR code is sent or scanned.
No refunds will be made if service is unavailable due to network maintenance by the local carrier, natural disasters, or other reasons.
STEP 1. ▶Buy ◀
- Please select the desired eSIM data capacity and usage period.
- When your order is confirmed, a QR code will be sent to your email and mobile phone. (* If you do not receive it, please request again through the customer center and we will send it immediately)
*Orders placed between 09:00 and 18:00 will be shipped the same day every 4 hours. (If you order after 18:00, it will be shipped the next day. Depending on the amount of orders, the delivery time may be slightly delayed.)
STEP 2. ▶Setting◀
1. Settings > Open the Cerulean menu
- Select 'Add Cellular Plan'.
(A rate plan can be added only in a network environment)
2. Add Cellular Plan > Scan QR Code
- Scan the QR code image received by text and email.
- If you cannot scan the QR code, you can set it manually.
3. Designation of rate plan label and line used
[Plan Label]
- Existing SIM → Main
- eSIM (Local SIM) → Secondary (freely set for travel, work, etc.)
[default line]
- Existing SIM → Call/Message, iMassage/FaceTime
- eSIM (Local SIM) → Cellular Data (Switching Allowed OFF)
4. Settings > Cellular > Turn off Cellular Data Toggle
- When using overseas, use after blocking cellular data conversion so that the existing SIM (main) cannot be used as data
* If data roaming is turned on while the cellular rate plan is selected as 'main', roaming charges may be charged from the domestic carrier (main line).
5. APN manual setting (when data is unavailable)
- Settings > Cellular > Cellular plan > Select eSIM plan > Cellular data network
- In most cases, it is set automatically, but in some cases, you may need to change the APN information.
* For APN information, check the purchased product detail page
Yes, the Doshirak eSIM is specifically designed for international travelers visiting the Philippines, offering a convenient way to access mobile data without the need for a physical SIM card. It can be easily purchased and activated before or upon arrival, ensuring immediate connectivity for your trip.
Absolutely. The Doshirak eSIM is specifically tailored for tourists visiting the Philippines. It allows you to maintain internet access for navigation, communication, and information without the need for a local physical SIM card or complex registration processes typically required for local residents.
The Doshirak eSIM offers several key advantages for travelers. You won't need to replace your existing physical SIM, preventing loss and often allowing dual SIM functionality. It provides instant connectivity via a simple QR code scan for immediate internet use upon arrival. As a digital product, there's no risk of losing a physical card, ensuring a smoother setup process. Additionally, it offers unlimited data for continuous internet access throughout your trip.
An eSIM often provides a more cost-effective and convenient solution compared to traditional international roaming. With an eSIM like Doshirak, you can typically avoid the high roaming charges from your home carrier and benefit from more predictable data costs. It also offers the flexibility of quick activation and immediate internet access without relying on your home network's roaming partners or the hassle of changing physical SIM cards.
The process for the Doshirak eSIM is straightforward. You can purchase it conveniently through KKday, which offers a reliable and easy-to-use booking platform. After your reservation is confirmed, you will receive a QR code via email. Simply scan this QR code with your eSIM-compatible device, follow the on-screen prompts to install the eSIM profile, and activate it. This allows for quick and seamless internet data usage immediately upon your arrival in the Philippines.
Upon activating your Doshirak eSIM, you immediately gain access to internet data, which is crucial for a smooth start to your trip. This enables you to instantly use navigation apps to find your way, communicate with family and friends, call a local ride service, or check essential travel information right after landing. This immediate connectivity significantly enhances your convenience and reduces travel stress from the moment you arrive.
Yes, the Doshirak eSIM for the Philippines provides unlimited data, allowing you to use the internet freely for browsing, messaging, social media, and streaming without worrying about data caps. This ensures continuous, high-speed connectivity throughout your trip for general tourist usage. While typically unlimited, standard fair usage policies may apply to prevent service abuse, but for typical travel needs, it provides reliable, uninterrupted access.
Most modern smartphones equipped with eSIM capability support dual SIM functionality. This means you can use your Doshirak eSIM for all your data needs in the Philippines while keeping your primary physical SIM card active for calls and SMS from your home country. This setup offers maximum convenience, allowing you to manage both personal and travel communications seamlessly without having to swap physical cards.