Once you receive the itinerary confirmation, the reservation is completed. Please arrive at the site on time according to the reservation time and present the 6-digit redemption code in the letter to redeem. No additional phone call is required to make a reservation. Please note.
Each order has one opportunity to change the time. You can contact KKday customer service personnel to apply 3 days before the original booking time. Late requests will not be accepted. If there is a price difference in the time change, no refund will be given. Once the order is confirmed, it means that you agree to the refund policy of this platform and the service provider, please be informed.
Hot spring facility rooms are not allowed for one person. You must be over 20 years old to check in. When checking in, you must present a valid ID (ID card, health insurance card, driver's license, passport or passport) of the "booking guest". If you are not the above or cannot present it, The hotel reserves the right to refuse check-in without refund.
Each plan has a limit on the number of people who can experience it. If the number of people booked exceeds the number of people booked during check-in, the hotel has the right to refuse check-in or ask you to increase the price on-site to add people or open additional rooms (charges will be charged according to hotel regulations).
The furnishings and layout of the room are mainly based on the actual check-in arrangements and cannot be specified. Please forgive me. (This room type only provides hot spring bathing and no beds.)
The entire hotel is non-smoking and pets are not allowed, except for guide dogs.
If there are special needs, it will depend on the services available during the experience and may incur additional charges.
Please refer to the actual quotation for additional charges and pay the fee to the hotel on site.
This trial service is ordered through the KKday platform. Please contact KKday customer service directly for any order requirements. This service will not be accepted on-site at the store. Please be informed.