On the day, please present your KKday voucher to the person in charge at the exchange counter ("Will Call" near Sendagaya Gate Gate A) and exchange it for a physical ticket.
Ticket redemption is available from 9:15 to 14:30.
Consumption tax is included in the fair
1 adult can bring 1 pre-school child to the match for free if the child sits on the adult's lap. If you need a separate seat for your child, please purchase an additional ticket
To purchase tickets for this show, you will need to provide your name and contact information. Tickets are subject to the "Act on the Prohibition of Unauthorized Resale of Tickets". It is strictly prohibited to transfer or resell tickets at any price without the promoter's consent. Entry with a ticket that has been transferred without the promoter's consent is strictly prohibited under all circumstances
Refund policy in case of cancellation:
Ticket exchanges or refunds are not available in the following cases:
(1) If a match is cancelled after kickoff for any reason
(2) If kickoff delayed
(3) If only the kickoff time is changed, with no change to the date of the match
(4) If there are any other changes to the details specified by the ticket
The refund will include the ticket price, special sales fees, special charges, system usage fees, and fees related to ticket delivery. Shipping fees will only be refunded if the tickets have not been shipped. Fees related to payment, transportation costs, accommodation expenses, communication expenses, and similar expenses will not be refunded. Please refer to the terms and conditions of the purchasing website for more details
Notes:
Both QR code tickets and paper tickets (1D barcode) will be scanned at the gate terminal for entry. QR code tickets can be displayed on your smartphone or printed at home in advance. Paper tickets need to be issued at a Seven-Eleven store prior to the event. Please make sure to obtain your paper tickets well in advance, preferably by the day before the event, and bring them with you to the venue
On the day of the event, please present your KKday voucher to the staff at the ticket booth located at Gate A (Sendagaya Gate) to exchange for the physical tickets
Ticket exchange time: 9:15-14:30