[About language support]
Local language support is Japanese and English.
[Clothing/belongings]
Clothing: Please come wearing outdoor clothing that you don't mind getting dirty and that doesn't expose much skin.
Please refrain from wearing heels, skirts, and flip-flops.
What to bring: Please bring work gloves (work gloves, etc.).
【meeting time】
Hot air balloons are easily affected by the wind, so they fly during calm mornings and evenings when the winds are calm.
Therefore, as we gather at sunrise, the meeting time differs depending on the time of year you ride.
*Normally, we will meet 30 minutes before sunrise and 2 hours before sunset.
January to March: 5:00-6:30 in the morning, 14:30-15:30 in the evening
April to June: 4:00-5:00 in the morning, 15:30-16:30 in the evening
July to September: 4:00-5:00 in the morning, 15:30-16:30 in the evening
October to December: Morning 5:00-6:30, Evening 14:30-15:30
[About insurance]
Although we take every precaution to ensure safety, we recommend that participants purchase a sufficient amount of domestic travel accident insurance.
[About the difference between mooring and free flight]
Tethered flight: A method of flying while tethered to the ground with a rope. Since it will not be blown away by the wind, you can enjoy a stable floating sensation. At the Winning Balloon Club's Balloon Workshop, you can rise to an altitude of about 30m, float for about 10 minutes, and experience being a pilot.
Free flight: A method of flying on the wind without any connection to the ground. Generally speaking, when you think of a balloon, this flight is what comes to mind. Winning Balloon Club's FreeFlight experience involves a 45-minute flight at a maximum altitude of 1000 meters (depending on weather conditions).
[About cancellation]
Please rest assured that cancellations due to weather will result in a full refund.
If you wish to cancel or change your reservation, please contact us immediately.
If canceled due to customer's convenience, the following cancellation fee will be charged.
[Special reasons for cancellation fee exemption]
If canceled due to weather on the day
If a train or air flight scheduled to be used on the same day or the day before becomes eligible for cancellation fee exemption (no charge) due to a natural disaster.
If you are physically unable to arrive at the location due to blockage of the expressway/major national highway you are planning to use on the day or the day before.
If the experience schedule is changed due to the customer's fever or illness.
If any of the above four special reasons apply to you, please contact us via message.