| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 7GB, 10GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | United States, Canada, Mexico, Hawaii |
| Mobile Carrier | USA: AT&T / Canada: TELUS, Bell, Freedom Mobile/ Mexico:Movistar |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
| Network Type | Roaming |
Please print your voucher before departure, or prepare another device that can display your voucher
If you need to manually add an eSIM, please refer to the eSIM details in the "Pre-departure Reminder", copy and paste the <SM-DP_Address> and <Activation Code> in the box, and you do not need to enter the <Confirmation Code>
Days calculation method: 24-hour system (user purchases a 3-day Internet plan, installs and activates it at 10:00 am on 9/1, and this plan will end at 9:59 am on 9/4)
The day you scan the QR code will be counted as the first day of use. It is recommended that you scan the QR code and install it before departure or after arriving at your destination to avoid premature activation, which may affect your rights and interests.
eSIM only supports one-time scan code installation. Please do not delete the eSIM arbitrarily after successful installation.
After use, click [Remove Action Plan] in the mobile action plan to remove the eSIM.
This eSIM must be activated within 90 days after distribution. It is recommended to activate it as soon as possible after arriving at your destination to ensure your rights and interests.
If the device cannot be used but there is no record of contacting customer service to troubleshoot the problem, we cannot determine the cause of the problem and will not be able to apply for a refund.
This plan does not support unincorporated territories of the United States such as Guam, Saipan, Tinian, and Puerto Rico
Yes, the US & Canada eSIM is specifically designed to provide seamless network access in both the United States and Canada. This means travelers can enjoy continuous internet connectivity and avoid the hassle of switching plans or purchasing separate SIMs when crossing the border between these two countries, offering a convenient solution for North American travel itineraries.
For iOS devices running iOS 17.4 or above, the US & Canada eSIM offers a convenient one-click installation process directly through the KKday App, simplifying setup significantly. After receiving your voucher, you can scan a QR code to automatically configure the eSIM profile on your device, which eliminates the need for manual network settings or inserting a physical SIM card.
While highly convenient, potential downsides of using an eSIM for travel include the requirement for a compatible device, as not all phones support eSIM technology. Additionally, the initial eSIM profile download typically requires an existing internet connection. If your phone battery runs out, you lose connectivity, as there's no physical card to swap to another device. However, for many travelers, the benefits of convenience and security often outweigh these minor considerations.
No, the US & Canada SIM card does not provide network coverage in all unincorporated territories of the United States. Specifically, this product does not support connectivity in regions such as Guam, Saipan, Tinian, or Puerto Rico. Travelers planning to visit these particular areas should arrange for alternative local connectivity options.
The US & Canada eSIM offers several conveniences over traditional physical SIM cards. It eliminates the need to physically swap cards, preventing the risk of losing your original SIM or fumbling with a card pin. Activation is instant upon scanning a QR code, providing immediate internet access. This streamlined process enhances travel preparation and offers a more secure way to manage your mobile connectivity abroad.
Yes, a significant advantage of using the US & Canada eSIM for data is the ability to keep your original phone number active on your device. This allows you to continue receiving calls and text messages on your primary number while the eSIM handles your internet data, ensuring you remain connected with personal and professional contacts without interruption.
The US & Canada eSIM ensures a stable and reliable network connection through its partnership with carefully selected local operators in both the United States and Canada. This collaboration provides access to robust and well-established networks, resulting in consistent signal strength and smooth internet surfing throughout your journey across these regions, minimizing connectivity issues for travelers.
The US & Canada SIM/eSIM offers flexible duration options to cater to various travel lengths, including plans for 3, 5, 7, 14, and 30 days. These plans are available with choices for either daily traffic limits or total data allowances, allowing travelers to select the option that best suits their expected data usage and the duration of their trip.