[Free Hotel Upgrade] 7D6N Aurora Tour from Anchorage to Fairbanks: Chena Hot Spring & Matanuska Glacier Hiking Tour & Fairbanks City Tour | Alaska
- Explore both Anchorage and Fairbanks over your weeklong tour
- Take the Aurora Winter Train and experience the serenity of Alaska's backcountry
- Get three chances to catch the amazing Aurora Borealis
Sightseeing Tours
| Tour Type | Shared tour |
| Tour types | Guided tour |
| Meal arrangement | Breakfast included |
| Accommodation type | Hotel |
| Room type | Double room, Triple room, Quadruple room |
| Sightseeing type | Natural sights, Museum tour, City walking tour, Eco-tourism |
| Transport | Charter car, Walking, Bus tour |
Product Info
Purchase Notice
- Please provide accurate and complete information when booking a tour to avoid errors that would affect your travel. Changing the departure date or traveler's name is equivalent to cancel the order, please make a new reservation
- The itinerary is for reference only, the supplier may adjust the attraction visit sequence to accommodate your arrival date, weather, or other unexpected situations. Please consider this before booking
- Under the premise that the promised service and standards remain unchanged, your itinerary may take place alongside another traveller’s itinerary to form a group tour. Depending on the arrival and departure dates, the itinerary sequences may vary
- Airport drop-off times are as follow: 10:00 am, 2:00 pm, 3:00 pm, 5:00 pm, 8:00 pm. Please specify your preferred airport drop off times upon checking out. If you fail to do so, it will be assumed that you will arrange your own airport pick up and drop-off service.
- The Aurora Borealis is a natural phenomenon. We do our best to provide premier locations for viewing but there is no way to guarantee that you will see the Aurora. Please check the weather and Aurora reports before booking your tour with us. Refunds will not be offered to travelers who do not see northern lights
- Please provide an active contact number when booking so you can be contacted in the event of emergencies
- Please bring a valid ID with a photo (e.g. passport, ID card) for identity verification during the trip
- If you have not successfully passed through US Customs due to personal reasons and you are repatriated to your country, no refunds will be granted
- In case of attraction closure (due to holidays, construction, etc.), the tour guide may make some necessary changes to the itinerary
- In case of force majeure events (such as: extreme weather, war, strikes, etc.) or accidents (accidents caused by a third party), the local travel agency reserves the right to change the itinerary, and the relevant fees will not be refunded, and the additional costs incurred (such as: Hotel extension, car guide service, meals, ticket change) must be borne by passengers themselves. It is recommended to purchase travel insurance to reduce losses due to force majeure and accidents
- In the case of guests voluntarily giving up the tour because of personal reasons, all costs are not refundable
- The winter weather in Fairbanks is unpredictable. We may temporarily cancel or change the optional tours due to extreme weather conditions. A partial refund may be available
- According to local law, children under 8 years old or below 144 cm in height are required to use a car seat in all kinds of vehicles. Rental fee for a car seat is USD 10 per day. Please indicate in the Requests & Remarks section when booking if you need a car seat
- Guests under 18 years old should be accompanied by at least 1 adult throughout the tour or submit a disclaimer signed by their guardian
- Please note this tour is not wheelchair-accessible
- 14-seater commercial vehicles are prioritised in all trips but the suppliers have the right to change to other models due to peak season or other factors
- Please purchase your flight after receiving the trip confirmation
- All the optional activities are recommended to be booked together when booking the 7-day tour due to the limited availability of each activity. If the optional activity is canceled due to the weather, we will fully refund. if the activity is canceled due to personal reasons, there will be no refund or compensation
- In order to protect the rights and interests of the participants, if personal behavior hinders the normal activities of the group, after the persuasion fails, the local travel agency has the right to terminate their continued participation in the group. Since leaving the group, all actions will be borne by themselves, and the local travel agency has nothing to do with it involved, its unused or participating portion is non-refundable or transferable
Reminders
A minimum of 2 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 3 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the designated location 10-15 minutes prior to departure. If the passenger fails to arrive at the meeting point on time and fails to get in touch, it will be deemed as an automatic abandonment of the trip, and there will be no refund or compensation
It is advised to download or print the e-voucher for offline access
For safety reasons, children under 18 may not enter the outdoor natural hot springs pool of Chena Hot Springs, but they may use the indoor pool and hot tub
Please consider your own health condition before accessing Chena Hot Springs. If you choose not to enter Chena Hot Springs for any reason, the admission fee is not refundable
Please arrive at the airport 2 hours prior for domestic flights
On the last day, please book your return flight for after 7:00 am. If you choose more than 1 optional activity, please book your return flight at night. Your optional activity may be arranged on the last day
Free airport shuttle drop-off service is provided by the hotel. Please book with your name, room number, number of passengers, and time at the front desk the night before your departure
If you decide to extend your trip, please contact KKday Customer Service in advance. If your request is accepted, we will offer applicable package options
For Chena Hot Springs, bathing suits, towel, slippers, and a 50-cent coin (locker rental fee) are required
For the Matanuska Glacier Park walking tour, please prepare your own hiking equipment such as sunglasses, hiking boots, spare pair of socks, insulated jacket, and snow pants. Having more layers is better than not having enough. Temperatures may vary between -30ºF to -35ºF. Shoe spikes will be provided by the park
Santa’s Cabin in the Arctic Village is only open at designated times. If Santa’s Cabin is closed, the visit will instead be to North Pole Town, with no refunds provided
Please take good care of your personal travel documents, passports, air tickets, credit cards, cash, etc. Please carry valuables with you, and do not leave them in the car or entrust others to take care of them. If you lose them, please be responsible for the consequences
Please note that if the complimentary upgrade to the Westmark Hotel is fully booked, the upgrade will not be available
Cancellation Policy
- For cancellations made at least 16 day(s) prior to selected date, a cancellation fee of 10% will apply
- For cancellations made 11 to 15 days prior to selected date, a cancellation fee of 30% will apply
- For cancellations made 6 to 10 days prior to selected date, a cancellation fee of 50% will apply
- Cancellation is not allowed between 0–5 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Chena Hot Springs offers diverse experiences beyond the geothermal pools. Visitors can relax in the natural hot springs, explore the Aurora Ice Museum, learn about renewable energy at the Geo-Thermal Renewable Energy Exhibit, and enjoy dog sled rides or snowmachine tours in winter. The remote location also makes it an excellent spot for aurora viewing.
While independent access to Matanuska Glacier is technically possible, a guided tour is highly recommended for safety and a richer experience. Professional guides provide essential gear like crampons, offer expert knowledge about glacial formations, and lead visitors along safe routes. This approach ensures you can fully appreciate the glacier's beauty without navigating potential hazards alone.
Chena Hot Springs Resort offers a range of accommodations, from lodge rooms to cabins, designed to provide a comfortable stay amidst the Alaskan wilderness. Stays typically include access to the hot springs and resort amenities. For convenient booking and to ensure your preferred room type is available, especially during peak seasons, you can reserve through KKday, which facilitates a seamless booking process and often includes other tour components for a complete Alaskan experience.
The drive between Fairbanks and Chena Hot Springs offers scenic views of Alaska's interior. Recommended stops or activities often include exploring the remote wilderness, observing local wildlife, and visiting small historical sites along the route. It's a chance to experience the serene beauty of the Alaskan backcountry, especially during the Aurora Winter Train journey component of the tour, which showcases winter landscapes.
The outdoor Rock Lake at Chena Hot Springs maintains a consistent average temperature of about 106°F (41°C) year-round, even in freezing winter conditions. Its unique characteristic is its mineral-rich waters, believed to have therapeutic properties, providing a relaxing and rejuvenating experience. The contrast of the warm water with the cold Alaskan air, especially in winter, adds to its distinctive appeal.
Chena Hot Springs is renowned as an excellent location for aurora viewing due to its remote, dark skies away from city light pollution. Ideal conditions include clear, dark nights, especially from late August to April. Visitors often seek out elevated viewing spots or participate in tours designed to maximize aurora sightings, with the hot springs providing a unique backdrop for this natural phenomenon.
During the Fairbanks city tour, visitors can explore key historical and cultural landmarks. This often includes visits to sites such as the Trans-Alaska Pipeline viewpoint, the University of Alaska Museum of the North showcasing Alaskan natural and cultural history, and downtown Fairbanks with its local shops and eateries. It provides an overview of the city's unique charm and history.
The Aurora Winter Train journey offers a unique way to experience Alaska's vast, untouched wilderness. Travelers can expect breathtaking views of snow-covered forests, frozen rivers, and remote mountain landscapes. The train provides a comfortable and warm setting with large windows, allowing passengers to relax and observe the serene beauty of the backcountry, often spotting wildlife like moose or caribou along the way.
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