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Product #133918
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Orange Wi-Fi device icon displayed against a beautiful Japanese cherry blossom landscape, highlighting essential 4G high-speed unlimited data for seamless internet during your Japan trip.

Japan WiFi machine rental|Collect and return at Suvarnabhumi, Don Mueang, Phuket airports

4.4Very Good
Sold 100+

Free cancellation 4 day(s) prior to experience date
The e-voucher will be sent to your email inbox. Please exchange it for physical tickets at the designated location

  • A must-have 4G high-speed Internet access and unlimited Wi-Fi machine for traveling in Japan, uninterrupted travel network
  • It is fast and convenient to pick up at Suvarnabhumi, Don Mueang and Phuket airports in Thailand 24 hours a day
[5% App discount] Code: APP5OFF , HK: APP15HK
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Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

-Important message-

  • A deposit (THB 1,000/device) will be charged upon collection
  • If you pay the deposit with a credit card, you can choose to have the deposit refunded or get a cash refund at the counter when returning the machine.

Purchase Notice

  • Please bring your KKday voucher to the SmileWiFi service counter to pick up the WiFi machine (service 24 hours a day)
  • The deposit for each device is NT$1,000, which can be paid by credit card or cash (if you pay the deposit by credit card, you can choose to have the deposit refunded or refunded in cash at the counter when returning the machine.)
  • Additional rental fees will be charged on-site for early pickup or late return.
  • In order to maintain the quality of Internet connections and the principle of fair use, telecommunications companies around the world sometimes impose traffic restrictions on customers who use a large amount of Internet traffic in a short period of time, which may result in inability to access the Internet or slower Internet speeds.

Includes/Excludes

  • Wi-Fi Router
  • Charging cable
  • User manual
  • Insurance
  • Deposit

Equipment Damage & Loss Fee Policy

Damage Policy

If the product is damaged or lost the subscriber shall be liable for all damages according to the product value.
The company shall deduct damage cost from the deposit and bill an extra charge for the outstanding excess, if the deposit is insufficient.

1) Pocket Wifi Device = 8,000 THB (about 235 USD)
2) SIM Card= 1,500 THB (about 44 USD)
3) Battery = 500 THB (about 14.5 USD)
4) USB Cable = 100 THB (about 2.95 USD)
5) AC Charger = 200 THB (about 5.9 USD)
6) Back Up Battery/Power Bank = 1,000 THB (about 29.5 USD)

Reminders

  • Rental device must be returned to any of the designated locations after rental period

  • Refunds will not be granted to travelers who fail to pick up their device

  • The quality of connection may be affected by outside conditions; surrounding landforms (i.e. mountains), weather, obstruction by buildings, the number of users, or locations will affect the speed and quality of internet

  • According to International Fair Use Policy, no refund will be available when your device is throttled or rendered unserviceable in the following cases: Streaming TV/video online in a prolonged period, downloading large files, playing online games, etc.

Pickup/Return Point

Available for Pickup & Return

Suvarnabhumi International Airport (BKK) -

SmileWifi service counter

How to Get There
B floor, same floor as Airport Rail Link, opposite Thai Thanachart Bank (TTB)

Service Hours

Monday 00:00 - 23:59

Tuesday 00:00 - 23:59

Wednesday 00:00 - 23:59

Thursday 00:00 - 23:59

Friday 00:00 - 23:59

Saturday 00:00 - 23:59

Sunday 00:00 - 23:59


Service Contact Number
66 089-692-9698
Available for Pickup & Return

Don Mueang International Airport (DMK) -

SmileWifi service counter

How to Get There
1st floor, Building 2 (in front of door 12, 50 meters from building 1)

Service Hours

Monday 00:00 - 23:59

Tuesday 00:00 - 23:59

Wednesday 00:00 - 23:59

Thursday 00:00 - 23:59

Friday 00:00 - 23:59

Saturday 00:00 - 23:59

Sunday 00:00 - 23:59


Service Contact Number
66 093-007-2001
Available for Pickup & Return

Phuket International Airport (HKT) -

SmileWifi Service Counter

How to Get There
SMILE WIFI counter on the 1st floor (in front of door 1)

Service Hours

Monday 00:00 - 23:59

Tuesday 00:00 - 23:59

Wednesday 00:00 - 23:59

Thursday 00:00 - 23:59

Friday 00:00 - 23:59

Saturday 00:00 - 23:59

Sunday 00:00 - 23:59


Service Contact Number
66 06-3975-7609

How to Redeem Your Voucher

How to Use Your Voucher

  • The e-voucher will be sent to your email inbox. Please exchange it for physical tickets at the designated location

Validity Period

  • The voucher must be used on the selected date and within operating hours; Invalid after expiration

Cancellation Policy

  • Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
  • Cancellation is not allowed between 0–3 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

FAQ

1. What factors influence the rental cost of a Pocket WiFi for Japan travel?

The rental cost for a Pocket WiFi device in Japan is primarily influenced by the duration of your rental period, with longer rentals potentially offering a different daily rate. Other factors include the specific model or internet speed tier chosen, and any optional add-ons like device insurance or extended battery life. The convenience of airport pick-up and return services can also be a factor in the overall value proposition.

2. Is renting a portable WiFi device essential for staying connected during a trip to Japan?

Renting a portable WiFi device is highly beneficial for travelers in Japan, offering uninterrupted internet access for navigation, communication, and real-time information updates. It ensures you can easily use maps, translate, and share your experiences without relying on public Wi-Fi hotspots, especially important in areas with limited free access. This constant connectivity greatly enhances convenience and safety during your trip.

3. What is the process for renting a Japan Pocket WiFi machine and where can it be collected?

To rent a Japan Pocket WiFi machine, you typically book online by selecting your rental duration and desired pick-up/return locations. Through KKday, you can easily secure your device in advance, ensuring its availability and a smooth start to your trip. Collection and return are conveniently available 24 hours a day at major airports in Thailand, including Suvarnabhumi (BKK), Don Mueang (DMK), and Phuket (HKT), offering flexibility for your travel schedule.

4. How much data is typically needed for a 3-week trip to Japan using a portable WiFi device?

For a 3-week trip to Japan, the amount of data needed can vary greatly depending on your usage habits. However, this Japan Pocket WiFi rental service offers an unlimited 4G LTE connection, eliminating concerns about data caps. This allows for extensive use of navigation apps, social media, video streaming, and constant communication without worrying about exceeding data limits, ensuring a seamless online experience throughout your entire stay.

5. What are the main differences between using a Pocket WiFi and a local SIM card for internet access in Japan?

The main differences lie in functionality and convenience. A Pocket WiFi device allows multiple users and devices to connect simultaneously, acting as a personal hotspot. A local SIM card, on the other hand, provides internet directly to one phone and often includes a local phone number for calls. Pocket WiFi is ideal for groups or those who need to connect laptops/tablets, while a SIM is more integrated for individual phone use.

6. When is a portable WiFi rental a more suitable option than a local SIM card for Japan travel?

A portable WiFi rental is often more suitable for Japan travel when you are traveling in a group, as multiple people can share a single device's internet connection. It's also ideal if you need to connect several devices (e.g., phone, tablet, laptop) simultaneously, or if your phone is locked to a specific carrier and cannot use a local SIM card. The convenience of a dedicated hotspot often outweighs the need for a local phone number.

7. What are the designated pick-up and return locations for this Japan Pocket WiFi rental service?

For this Japan Pocket WiFi rental service, customers can conveniently pick up and return their devices 24 hours a day at three major airports in Thailand. These designated locations include Suvarnabhumi Airport (BKK), Don Mueang Airport (DMK), and Phuket International Airport (HKT). This extensive coverage ensures flexible access and return options, catering to various travel itineraries from different regions.

8. Does this Japan Pocket WiFi rental provide an unlimited 4G LTE connection throughout Japan?

Yes, this Japan Pocket WiFi rental service provides an unlimited 4G LTE connection, ensuring high-speed internet access throughout your travels in Japan. This allows for continuous and uninterrupted online activity, from browsing and streaming to video calls, without worrying about data limits. The service aims to maintain an uninterrupted network, providing reliable connectivity across various regions in Japan.

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