Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Bring your voucher to the At the Top counter, located on the lower ground level of the Dubai Mall, to pick up your tickets. Plan to arrive at the counter at least 15-20 minutes before the start of the activity.(Burj Khalifa - 1 Sheikh Mohammed bin Rashid Blvd - Dubai - United Arab Emirates)
Personal handbags and purses are allowed. However, shopping bags, strollers, sports bags, backpacks, etc. must be stored in the secure baggage check room located near the entrance. No food or drinks are allowed
Working service animals for the disabled are allowed on the tour; however, other pets are not permitted. There are currently no accommodations for the hearing or sight-impaired
For your safety, the outdoor terrace may need to close during severe weather conditions. Refunds and rain checks are not offered for inclement weather
Please note that during the high season (winter) and festivities, there could be delays and queues
Children under 8 years old are not permitted on the Dubai Fountain Boardwalk