Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Present your ticket directly at the Burj Khalifa entrance, located on the lower ground level of Dubai Mall. Plan to arrive at the Burj Khalifa at least 15–20 minutes before your scheduled admission time.(1 Sheikh Mohammed bin Rashid Blvd, Dubai, United Arab Emirates)
Not allowed:Service animals and pets
Food and drinks
Know in advance:Personal handbags and purses are allowed. However, shopping bags, strollers, sports bags, backpacks, etc. must be stored in the secure baggage check room located near the entrance
For your safety, the outdoor terrace may need to close during severe weather conditions. Refunds and rain checks are not offered for inclement weather
If you wish to see the spectacular fountain show, you are advised to book for approximately 30 minutes before the fountain show you would like to watch to get a good spot
The average time it takes to enjoy At the Top is approximately 1 hour and 30 minutes, however, you are welcome to take your time
Please note that during the high season (winter) and festivities, there could be delays and queues
No VR Experience available for early morning visits before 8.30am
Infants (age 0-2) do not need a ticket, admission is free of charge
Remember to bring:A valid ID or passport
Visitors can conveniently purchase tickets for Burj Khalifa Levels 124 and 125 through online travel platforms or at the attraction's ticket counter located in The Dubai Mall. Online booking is often recommended to secure preferred time slots and ensure availability, particularly during peak seasons. For a hassle-free experience with confirmed entry, you can book through KKday, ensuring your visit is smoothly arranged without long queues at the venue.
While not strictly mandatory, prior online booking is highly recommended for visiting Burj Khalifa observation decks 124 and 125. This ensures your entry, allows you to select a specific time slot, and helps avoid long waiting times, especially during popular sunset hours or holidays. Tickets purchased on-site are subject to availability and may have significantly longer queues.
The primary difference lies in exclusivity, height, and included services. Levels 124 and 125 offer a spacious observation deck with 360-degree panoramic views, access to the 'At the Top' exhibit, and an outdoor terrace. Level 148, known as 'At the Top SKY,' provides an even higher and more exclusive experience with a dedicated lounge, personalized tour, complimentary refreshments, and a separate, faster elevator, along with access to Levels 124 and 125.
A ticket to Burj Khalifa Level 148 includes exclusive access to the world's highest outdoor observation deck at 555 meters, a personalized guided tour, and dedicated lounges on Levels 148 and 125. Visitors enjoy complimentary dates and Arabic coffee, a faster elevator experience with priority access, and the benefit of bypassing queues, offering a premium and more intimate visit.
From Burj Khalifa Levels 124 and 125, visitors can enjoy breathtaking 360-degree panoramic views of Dubai's iconic skyline, including landmarks like The Dubai Fountain, Palm Jumeirah, and the Arabian Gulf. Level 125 features a spacious deck and a unique glass floor for a thrilling perspective. Interactive exhibits also delve into the tower's design and construction, offering a deeper understanding of this architectural marvel.
Beyond the stunning panoramic views, Burj Khalifa Levels 124 and 125 offer engaging interactive experiences. Level 124 features high-powered telescopes for closer inspection of the city's details. Level 125 provides a unique virtual reality experience that simulates flying over Dubai's landmarks. The 'At the Top' exhibit, accessible before and during the observation deck visit, also details the history and construction of the Burj Khalifa.
The most recommended public transportation option for reaching the Burj Khalifa is the Dubai Metro. Take the Red Line and alight at the 'Burj Khalifa/Dubai Mall' station. From there, you can use the air-conditioned Metro Link Bridge, which provides direct access to The Dubai Mall. The 'At the Top' entrance to the Burj Khalifa is located within the Lower Ground level of The Dubai Mall.
From Dubai International Airport (DXB), travelers can reach the Burj Khalifa efficiently via taxi or the Dubai Metro. A taxi offers direct convenience, typically taking about 15-20 minutes, depending on traffic conditions. Alternatively, take the Red Line of the Dubai Metro directly from airport terminals (T1 or T3) to the 'Burj Khalifa/Dubai Mall' station, then proceed via the air-conditioned Metro Link Bridge to The Dubai Mall and the Burj Khalifa entrance.