| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Hong Kong, Macau, China |
| Mobile Carrier | China Telecom / CSL / China Telecom HK(CSL) |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B7(2600 MHz), B30(2300 MHz), B8(900 MHz), B3(1800 MHz) |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
| Reminders | ・Data Capping: The internet speed will be reduced and regulated after exceeding 500 MB/1 GB/2 GB/3 GB everyday • Validity period: eSIM is valid for 3 months. After registration, it can be used within the selected period. |
| Network Type | Roaming |
| Mobile Virtual Network Operator (MVNO) | China Telecom CTExcel |
Please ensure your phone is an eSIM-enabled model before purchasing. This product is non-refundable after the eSIM QR code is sent.
Only supports iOS 12.1. iPhones purchased in mainland China, Hong Kong, or Macau do not support eSIM.
If your mobile phone does not have QR code recognition capabilities, please print out the voucher in advance or install QR code recognition.
It can be used immediately after eSIM installation. Installation requires a Wi-Fi or wireless network connection; you must install it before departure or use the airport's free Wi-Fi.
eSIM can be used immediately after installation. After checking the usage date, register the eSIM on the usage date.
Instruction manual: iOS [English] https://asset.usimsa.com/kkday/manual/ios-esim-us.pdf
Instruction manual: Android [English] https://asset.usimsa.com/kkday/manual/android-esim-us.pdf
Calculation method of days: 24-hour system (user purchases a 3-day eSIM and installs it at 10:00 am, 9/1. The eSIM will be terminated at 9:59 am, 9/4)
Please refer to the data on Apple's official website .
If your installed eSIM is deleted, we will notify you in advance and you will have to rebook as it cannot be reinstalled.
Q: What if the APN settings don't take effect automatically?
A:
1. Please follow the APN settings instructions in the eSIM certificate content.
2. After restarting the phone, recognize the E-SIM card and check if it is connected.
3. Consult mobile phone manufacturers and telecommunications companies to check if the lock can be unlocked normally.
4. Check with the customer service center of your domestic telecommunications company to see if mobile phone protection service has been activated.
* Data usage in Hong Kong requires "traveler verification". After arriving in Hong Kong and registering for USIM/ISIM, a traveler verification URL will be sent to your social media account. You must verify your traveler status before you can use your data.
This Hong Kong & Macau eSIM product is specifically designed for both Hong Kong and Macau, ensuring stable and high-speed internet connectivity during your travels in both regions. With a single eSIM, you can easily roam in Hong Kong and Macau without the need to purchase separate SIM cards or eSIMs for different regions, offering great convenience.
Yes, when using the Hong Kong & Macau eSIM in Hong Kong and Macau, popular messaging apps like LINE, WhatsApp, and WeChat can be used normally without any extra setup. The network service is provided by major local carriers 3HK / 3 Macau / CTM, ensuring stable network quality so you can stay connected at all times.
Under normal circumstances, you do not need to set up a VPN to access common websites and messaging apps when using the Hong Kong & Macau eSIM network in Hong Kong and Macau. The network environment in Hong Kong and Macau is relatively open and does not have the internet restrictions found in mainland China. If you have specific requirements, you can assess the necessity of using a VPN yourself.
After installing the Hong Kong & Macau eSIM, you can check your remaining data usage through your phone's system settings. On iOS devices, you can typically find this under 'Settings' > 'Cellular' > 'Cellular Data' to view the data usage for your eSIM. It's recommended to check regularly to keep track of your data consumption and avoid exceeding your plan limits.
The Hong Kong & Macau eSIM offers a variety of data plan options, usually ranging from 500MB to 3GB of 4G high-speed data. You can assess your needs based on your estimated travel duration and internet usage habits (e.g., whether you'll be watching a lot of videos or making video calls). If you only plan to use it for navigation and social media, a smaller data plan might suffice; if you need to use the internet frequently, a larger data plan is recommended.
Yes, this Hong Kong & Macau eSIM supports the one-click installation feature for iOS devices. Simply update your iOS App to the latest version and ensure your device is running iOS 17.4 or above. You can then follow the simple steps within the KKday App for quick eSIM installation and activation, eliminating the hassle of manual setup and improving user convenience.
This Hong Kong & Macau eSIM product does not support hotspot sharing. Once purchased, the network service provided by the eSIM is for the sole use of the device on which it is installed. If you have network needs for multiple devices, it is recommended to purchase a separate eSIM for each device or consider other product plans that support hotspot sharing.
Compared to traditional physical SIM cards, the main advantages of the Hong Kong & Macau eSIM lie in not requiring a physical card, saving the trouble of swapping cards and avoiding the risk of loss. It is installed and activated online, allowing you to connect to the internet immediately upon arrival at your destination. For travelers who frequently go abroad or use dual-SIM phones, eSIM offers a more convenient and environmentally friendly internet experience.