Airalo China & Hong Kong eSIM: 1-20GB data plan and unlimited data eSIM for China and Hong Kong.
- Choose any travel destination in China or Hong Kong, with a variety of plans and telecommunications options to choose from!
- Once you receive the voucher, you can scan it and install/use it without having to travel back and forth to pick up a physical card or wait for it to be mailed to you.
- Environmentally friendly, no consumables required, free shipping, no card replacement needed, zero risk of loss.
- Internet access without a VPN, easily browse messaging apps like Facebook and LINE.
Package Options
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- eSIM Installation Process
For iOS devices, please refer to this link or the pictures and videos below. For Android devices, please refer to this link or the pictures below.
- Supported eSIM device models
Please refer to this link for a complete list of eSIM-supported device models. Please also refer to the tutorial steps ( iOS / Android ) to test whether your phone supports the eSIM function before placing an order.
- Precautions
- iPhones purchased in China do not support the eSIM function. In Hong Kong and Macau, only iPhone 12 mini, iPhone SE2 and iPhone XS support the eSIM function. Other models do not support it. Please confirm the place where the phone was purchased before placing an order.
- Samsung S20 Series, Samsung Galaxy S21 5G Series, Samsung Galaxy Z Flip 5G, Samsung Note 20 Ultr, Samsung Galaxy Z Fold 2 purchased in the United States do not support eSIM function
- Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 purchased in Hong Kong do not support eSIM function
- Samsung Note 20 purchased in South Korea does not support eSIM function
- Although Samsung Galaxy Z Flip3 has developed eSIM function, it is not stable yet and is not recommended for customers to buy
eSIM Compatible Devices
eSIM installation and activation process
iOS system: eSIM installation and activation process
Purchase Notice
- Please pay attention to whether the mobile phone version and model are suitable for this product. If it cannot be used due to non-confirmation, no refund will be given.
- Samsung mobile phones have different versions depending on the country of purchase. Please check the list of countries that support eSIM before purchasing.
- iOS version 12.1 or above is required. iPhones sold in China do not support the eSIM function, and some mobile phones in Hong Kong and Macau do not support the eSIM function.
Reminders
A QR code can only be scanned once with one mobile phone. Please do not change or delete it after binding.
When you finish using the eSIM plan in your phone, click [Remove Action Plan] at the bottom to remove it.
Internet usage must comply with the Fair Usage Policy (FUP). If excessive usage in a short period of time causes a surge in traffic, telecom operators have the right to regulate it, which will cause a short-term speed reduction or network disconnection. It is recommended to turn off automatic app updates and automatic video playback on your phone.
In order to ensure all users' accessibility to the internet, each telecom carrier implements their fair usage policy to monitor data consumption. If a user's data consumption negatively affects other users' internet connections, the telecom carrier may enforce speed restrictions temporarily. Please note that under such circumstances, KKday has no right to intervene
The quality of communication may be affected by outside conditions; surrounding landforms (e.g. mountains), weather, obstruction by buildings, the number of users, or locations may affect the speed and quality of the internet
Please remember to turn off data roaming on the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges.
How to Use
If you encounter any problems using eSIM, you can contact the provider's technical support through the following methods.
- e-mail: support@airalo.com
- WhatsApp: https://wa.me/19842247256
- LINE: https://line.me/R/ti/p/@098zonxn?oat_content=ur
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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