Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: You can choose to come to the main meeting point or agree a pick-up service from your hotel or accommodation in Krakow city center(Main meeting point: in front of the Radisson Blu Hotel, Straszewskiego 17, Krakow or pick-up service (if agreed))
Please provide the name and address of your accommodation, in order to organize the pick-up service
IMPORTANT: please reconfirm the starting time and pick up place directly with the provider at the contacts provided in the voucher you receive after the booking. If you don't use the pickup service, please put "meeting point" in the question box
NOTE: the museum requires the name and surname of every guest for entry, please add this additional information at checkout
IMPORTANT: every guest MUST carry an ID or passport matching the name and surname provided at checkout which will also be reflected on your museum entrance ticket
Unfortunately this tour is not suitable for wheelchair users
There are no restrictions regarding the age of children in Wieliczka Salt Mine and Auschwitz Birkenau Memorial and Museum, but they should be either capable of walking unassisted or carried in baby slings or baby carriers. Baby pushchairs are not allowed underground (salt mine)
While in Auschwitz-Birkenau, visitors are required to behave appropriately and respectfully
Temperatures in Wieliczka Salt Mine are around 59ºF (15ºC). Also, it should be taken into account that narrow paths may seem claustrophobic, and once underground there is no possibility to shorten your visit and turn back. At the entrance, visitors descent 400 steps down and the whole tourist route features over 800 stairs
In Auschwitz-Birkenau visitors are generally allowed to take pictures with a few, clearly indicated exceptions. Taking photos and filming in Wieliczka Salt Mine is possible only after purchasing additional pass. The cost for taking photos in the Wieliczka Salt Mine is 10 PLN / 2,5 Euro - cash only
The maximum size of your carry-on can not exceed the following dimensions: 11.8 x 7.8 x 3.9 inches (30 x 20 x 10 cm). You can leave your larger luggage in the car
Please note that in the camps there are mostly dirt tracks, which may cause minor difficulties for wheelchair-users
Comfortable walking shoes are recommended (dirt tracks in the Momerial and ca. 800 stair steps in the salt mine)
Guests who are intoxicated or show signs of intoxication can't be admitted. No refund is possible in that case