In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 12:00). Notifications will then be sent via email
In principle, this event will be held as usual in case of rain. In case of a typhoon or other situation that affects navigation safety, it will be temporarily canceled
Please arrive 15 minutes before the meet up time, the boat will depart on time, you will not be able to wait, or there will be no refunds for temporary cancellations due to late arrival
Do not bring drinks or food on board