Chimelong Giraffe Castle Hotel, Qingyuan, China | Accommodation Package Deals | Exclusive Rewards (Limited Time Offer): $300 Gaode Taxi Voucher and AIRSIM Borderless Internet Card
- The Chimelong Giraffe Castle Hotel in Qingyuan is the most recommended accommodation for family trips.
- The newly built "Giraffe IP" hotel is themed after the story of the "Chief Family" of giraffes in the original animated film "Kaka Tiger Adventure" by Chimelong. Hotel guests can enjoy a dedicated fast track to the Forest Kingdom scenic area!
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
— KKday Exclusive Rewards —
Within 3 days of hotel booking confirmation, you will receive a Gaode Taxi voucher package worth HK$300 via email, including a CNY 100 voucher valid in mainland China and a HK$200 voucher valid in Hong Kong. Please refer to the voucher instructions for details on how to receive and use the voucher.
Book any Chimelong hotel product and receive a free AIRSIM borderless internet card. The redemption method will be displayed on the voucher after order confirmation (collection in Hong Kong or mail only).
—Guest Room Introduction—
1. Zebra House
Zebra-themed, equipped with the "Huarong Road" children's play facility, it unleashes children's exploratory nature, making parent-child time more enjoyable.
Floors: 1-3F, 5-6F
Room type: Twin room (1.5m x 2m) / King room (2m x 2m)
Area: Approximately 38.5㎡
*Extra Bed Policy: RMB 200 per bed per night (breakfast not included). Limited availability, first come, first served. Please make a reservation at the front desk upon check-in. The extra charge is subject to final confirmation by the hotel front desk.
*Note: "One Ticket for Multiple Parks" rules: No need to select parks online in advance. After checking in at the hotel front desk and binding your ID at the hotel ticketing center, you can enter the parks during your stay by presenting your ID and fingerprint verification (tickets for the above parks must be bound to the same person).
— Booking Information —
1. Visitors must bring their own small passenger vehicles with 7 seats or less (excluding RVs) and drive/ride in their own vehicles into the Chimelong Safari Park. Walking or cycling into the park is strictly prohibited. The number of passengers must not exceed the vehicle's capacity (including children who are admitted free of charge and those who purchase tickets; children must use safety seats in accordance with relevant regulations); both vehicles and drivers must comply with laws and regulations.
2. There are no gas stations/CNG stations/charging stations inside the Chimelong Safari Park. Please ensure your vehicle has sufficient fuel or electricity before entering the park.
3. The above products are for the exclusive use of the guest. All tickets must be bound to the guest's ID information before use. The user must be the same as the person who bound the ticket. Once bound, the information cannot be changed (tickets must be bound according to the number of people included in the package, i.e., 2 people for a double package, 3 people for a family package, 4 people for a four-person package, and 4 people for a package of two adults and two children).
4. Visitors under the age of 16 must be accompanied by a visitor aged 16 or above to enter the park; minors under the age of 16 must be accompanied by an adult to check in.
5. Any adjustments to the opening schedule will be announced on-site and no further notice will be given.
6. Chimelong Safari Park admission ticket is valid for one entry on the day following check-in. Each adult may bring one child under 3 years old or under 1.0 meter tall for free on the day of the visit (must be traveling by private vehicle and must present their admission ticket upon entry).
7. Chimelong Safari Park Odyssey ticket: The ticket is valid for one entry to the park on the day following your check-in (you must bring your own vehicle and drive/ride in your own car to the park, and both the ticket and the entrance ticket will be verified).
8. Unlimited admission ticket to Chimelong Forest Kingdom + Forest Hot Spring Park. The ticket is valid from the date of check-in to the date of check-out and allows unlimited visits to Forest Kingdom and Forest Hot Spring Park. Each adult can bring one child under 3 years old or under 1.0 meter tall to enter the park for free on the day of the visit.
- Hotel Information -
Hotel Location: Giraffe Castle Hotel, No. 1 Changlong Avenue, Qingcheng District, Qingyuan City, Guangdong Province
Check-in time: 15:00
Check-out time: 11:00
— Important Note —
If guests arrive at the hotel in the morning, they can first complete the necessary procedures at the hotel reception and then go to the ticket center to select and collect their tickets for the attractions.
The hotel requires that the actual guest's name must match the name provided in the booking. Once a booking is made, no changes (including guest information) can be made.
For your safety and the well-being of other guests, please do not bring pets.
Free parking is available on a first-come, first-served basis.
Registration Information: All hotel guests must register with valid personal identification. Check-in time is 3:00 PM and check-out time is 11:00 AM. If you arrive early, you can check in at the front desk and exchange or purchase tickets. If clean rooms are available, you can check in early; otherwise, you can store your luggage free of charge at the concierge and use your ticket to visit the park.
Room Key Collection: After registration, your room number will be sent to your mobile phone via SMS starting at 3:00 PM. If you have not received the SMS by 4:30 PM, you can collect your room key at the dedicated counter in the hotel lobby.
Express Check-out: If you have paid in full and have no deposit, please drop your room key into the express check-out box at the hotel front desk upon check-out. If you require an invoice, please proceed to the check-out counter to obtain an electronic invoice.
The room offer a range of children's amenities and room supplies for loan, including cribs, baby bathtubs, and children's shower caps. Supplies are limited and available on a first-come, first-served basis.
All hotel packages listed above are only applicable to residents of Hong Kong, Macau, Taiwan, and overseas regions. Upon check-in, at least one guest per room must present one of the following three identity documents for identification: ① Hong Kong/Macau SAR Home Return Permit/ID Card (permanent or non-permanent residents are acceptable)/Passport; ② Taiwan Resident Travel Permit to Mainland China; ③ Passport of a citizen of an overseas country. If a guest fails to present the relevant document, check-in will be denied, and the hotel will need to be booked at the on-site hotel price. The original booking will not be refunded or changed.
— Transportation Guide —
Giraffe Castle Hotel is located in Qingcheng District, Qingyuan City, with a well-developed transportation network and convenient access.
It is located near the "Chimelong Station" of the Maglev Tourist Line and only a 10-minute drive from the "Yinzhan Station" of the Guangzhou-Qingyuan Intercity Railway.
Within a 10km radius of the planned area, there are highway entrances and exits: the LeGuang Expressway to the east, the FoQingCong Expressway to the north, and the GuangQing Expressway to the west.
Within a 3-hour drive, it can reach 10 cities including Guangzhou and Shenzhen: 50km from Guangzhou and 147km from Shenzhen.
Qingyuan Giraffe Castle Hotel is the first immersive parent-child hotel in China. Walking into the giraffe family's castle, the cheerful and powerful welcome song from Africa and the enthusiastic entry ceremony of the giraffe chief will immerse you in novel joy.
The hotel has a total of 1,258 room, including 5 African-themed Easter egg room, animal-themed rooms, Family Room, hot spring rooms and other options; the overall appearance is constructed in a semi-arc shape, and the design draws on the shape of castles in fairy tales, while incorporating elements of giraffes and acacia trees, creating a dreamy and romantic atmosphere that makes people feel as if they are in a fairy tale world.
Hotel Lobby
Zebra House
Zebra House
Important Info
Includes/Excludes
- Selected plan
- Other expenses not mentioned above
- Personal expenses
Reminders
Limited availability and hotel inventory changes in real time. All orders are subject to final confirmation of room availability and price by the supplier. If the limited availability or price adjustment is completed, the guest must pay the difference within a specified period. If the payment is not made within the specified period, the order will be automatically cancelled.
All hotel packages listed above are only applicable to residents of Hong Kong, Macau, Taiwan, and overseas regions. Upon check-in, at least one guest per room must present one of the following three identity documents for identification: ① Hong Kong/Macau SAR Home Return Permit/ID Card (permanent or non-permanent residents are acceptable)/Passport; ② Taiwan Resident Travel Permit to Mainland China; ③ Passport of a citizen of an overseas country. If a guest fails to present the relevant document, check-in will be denied, and the hotel will need to be booked at the on-site hotel price. The original booking will not be refunded or changed.
We will try our best to arrange the room type you need based on room availability, but we cannot guarantee the availability of a specific room type. If your desired room type is sold out, we will arrange another room type directly to avoid additional charges due to price fluctuations. If you do not accept any room type changes at all, please clearly indicate this in the remarks. Please note that bookings are non-refundable and non-exchangeable once made.
The hotel requires that the name of the actual guest must be consistent with the name of the tourist provided when placing the order. Once the order is booked, no changes will be made (including passenger information)
The above products are limited to the use of the guests themselves. All tickets must be bound to the guest's ID information before use. The user must be the same as the bound person, and the binding cannot be changed after binding (the tickets must be bound according to the applicable number of people included in the package, that is, a double package for 2 people, a family package for 3 people, a four-person package for 4 people, and a package for two large and two small people for 4 people).
Children's tickets included in the package cannot be upgraded to standard tickets or other ticket types by paying the difference. Guests can explain their situation to the front desk staff and present relevant documents when checking in to purchase up to two additional multi-day park tickets at the hotel front desk, and the total number of multi-day tickets purchased cannot exceed four.
The room can accommodate up to 4 people. If you need to purchase additional tickets/meals, please purchase them at the hotel front store. The fees are subject to on-site confirmation.
Before entering the park, visitors must submit valid identity documents for verification at the entrance. Please prepare valid identity documents in advance (including ID card/Mainland Travel Permit for Hong Kong and Macau Residents/Mainland Travel Permit for Taiwan Residents/Residence Permit/Passport, etc.)
Visitors must undergo security checks before entering any of Chimelong's theme parks. It is strictly prohibited to bring controlled instruments, firearms and ammunition, flammable and explosive items, and food into the park.
Selfie sticks are prohibited in recreational facilities, gatherings, and crowded areas
Pets are not allowed into the park
Some facilities in the park have height restrictions, please be aware of this; please also refer to the opening hours, performance times and precautions of the corresponding theme park.
Visitors are requested to maintain a proper distance when visiting the park. At the park entrance, performance venues, amusement facilities and other areas, please queue, take seats according to the interval signs or accept the on-site arrangements and guidance of the staff.
If you need to order multiple rooms and the same plan, we recommend that you complete them in one order. If you order different plans separately, some of the rooms in the order may be sold out, and the orders that have been successfully ordered will not be refunded or changed. If you have a group booking number, you can indicate it in the order notes, but there is no guarantee that there will be room vacancies. It will be subject to room availability. Any special requests, such as adjacent rooms, can be noted in the order notes and we will try our best to arrange it, but it cannot be guaranteed.
Visitors under the age of 16 must be accompanied by visitors aged 16 or above to stay in and enter the park.
In case of any disputes, the company reserves the right of final decision.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present your e-voucher and passport on-site
Validity Period
- The voucher must be used on the selected date and within operating hours; Invalid after expiration
Experience Location
Location Name: Qingyuan Chimelong Giraffe Castle Hotel
Address: Qingyuan Chimelong Giraffe Castle HotelCancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
