The minimum number of people in a group is 4. If the number of participants does not reach the minimum number of people in the group specified above, the tour will be canceled and an email notification of cancellation will be sent 4 days before the departure date.
There is no price for children. Charges apply from age 0 onwards. There is no price for children.
In the event of adverse weather conditions such as typhoons or snowstorms, a decision will be made one day before departure (17:00 local time) whether to cancel the tour, and we will notify you via email at any time.
Please be sure to arrive at the designated location 10 minutes before. To avoid delaying your subsequent journey, no latecomers will be accommodated.
This is a small group tour and includes driving and guided tour services. The driver will not get out of the vehicle to accompany the passengers.
Visiting the Shirakawa-go illuminated night view is a priority. If the itinerary is delayed due to road conditions or other reasons, the mountain walk may be shortened or cancelled.
The itinerary may be adjusted depending on traffic and weather conditions on the day. Thank you for your understanding.
If you are late or cancel due to personal reasons, the tour fee will not be refunded.
As this is a shared tour, seating is primarily on a first-come, first-served basis. If you have any special requests, please let us know in the remarks section, and we will do our best to arrange a suitable seat for you. The final arrangement will be subject to the coordination of the tour guide on the day. We hope to receive your understanding and patience, and thank you for your consideration.
Please understand that the journey is long and there may be traffic congestion. Our company will not be liable for any subsequent costs incurred due to delays caused by traffic congestion.
During peak tourist seasons or other special circumstances, departure times may be earlier or slightly later (the exact departure time will be confirmed via email the day before departure). Please prepare accordingly.
As this day trip involves shared transportation, please do not be late at the meeting point or attractions. Late arrivals will not be waited for and no refunds will be given. You will be responsible for any costs and liabilities arising from being late.
This product may be adjusted according to factors such as weather. For your safety, staff have the right to ask guests to stop outdoor activities and will communicate with you to make alternative arrangements, subject to the actual situation on the day.
The transportation, sightseeing, and stay times involved in the itinerary are subject to the actual situation on the day. In case of special circumstances (such as traffic jams, weather conditions, etc.), the tour guide may reasonably adjust the order of sightseeing spots in the itinerary after obtaining the consent of the guests, without reducing the number of attractions in the itinerary.
During the tour, you are not allowed to leave the group early or leave the group midway. If you choose to leave the group midway, the uncompleted part will be regarded as your own abandonment, and no fee will be refunded. You will be responsible for any accidents that may occur after leaving the group. Thank you for your understanding.