★We will contact you the day before your trip to confirm the details. Please check your spam/junk mail folder and make sure your phone is reachable.
★If you choose a hotel pick-up and drop-off package, please be sure to leave or reply with your hotel's full address in both Chinese and English.
★This group tour for 9 people is led by a driver whose main responsibilities are safe driving and itinerary planning (pick-up, drop-off, meeting time, and tour duration). The driver will not accompany tourists into attractions, but will provide directions and a brief introduction beforehand.
★If the tour group members are from different countries, the driver will provide basic explanations in multiple languages. Translation apps can be used if necessary.
★In case of traffic congestion, the itinerary and the time spent at each attraction may be adjusted.
★Each person is limited to one small carry-on bag. If you are carrying a large bag, please be sure to make a note when placing your order, or inform customer service at least one day before your trip so that we can arrange transportation in advance.
★The day before your trip, we will create a WhatsApp group where all guests can learn about specific pick-up times and detailed itinerary information. Our team will also be available to answer any questions you may have, ensuring our driver/guide service remains at a top-notch level. Please provide a phone number that can be contacted via WhatsApp in Japan when booking.
A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time