Delphinus Xelha dolphin trainer experience

Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time

Groups limited to four guests

the minimum age is 10 years old

Children under 12 years old must be accompanied by an adult during the activity with both participants paying for the program

Transportation is included for the following hotels: Bahía Principe, Sirenis Riviera Maya, Palladium Riviera Maya, Barcelo Riviera Maya, Catalonia Yucatán/Riviera, Dorado Seaside, Secrets Akumal, Akumal Bay, Hoteles Xcaret, Occidental Xcaret, Hard Rock Riviera

Other hotels incur an extra cost, and will be organised with your TUI Rep in resort

Companions (who are not taking part) must pay Xelhá entrance fee and transfer

Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals

Please arrive 30 minutes before your activity and bring swimwear

People not participating in the activity may stay in designated areas - for safety reasons, these areas are separate from the wet areas

For safety reasons and to avoid distracting the dolphins, visitors, and keepers, access with cameras, cell phones, or any audiovisual equipment is not allowed in the wet areas

Companion who would like to join the park Xel-Ha while their friend or family member participate the dolphin trainer program have the option to book a transfer and entrance only to Xel-Ha park

This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts

Not suitable for guests with cardiac or respiratory problems

Not suitable for expectant mothers or guests with back problems

Not suitable for guests who can't swim

Bring money for extras or gratuities

Children must be supervised by an adult (over 18 years) at all time

Height, weight and/or age restrictions may apply

Food and drinks not included

Transfer is available for an extra charge

Some entrance fees and optional extras are payable locally