| Tour Type | Private tour |
| Transportation method | Transfer from meeting point, Get there on your own |
| Departure Time | Early Departure (Before 8 am) |
| Tour types | Guided tour |
| Meal arrangement | Lunch included |
| Additional service & facility | Transfer included |
| Sightseeing type | Natural sights, Eco-tourism |
| Transport | Charter car |
Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: You'll get the pickup from Mövenpick Hotel Auckland at 06.30 am, to be transferred to the tour location. Please make your own way to the pickup point.(Mövenpick Hotel Auckland 8 Customs Street East, Auckland CBD, Auckland 1010, New Zealand)
Not suitable for:Geothermal pools may not be advised in case of Pregnancy, Low or High Blood Pressure, Mobility Problems, Active or Under Active Thyroid, Verruca/ Warts, Heart Conditions, Epilepsy, Skin diseases/disorders, Diabetes, Metal Pins/ Plates, Claustrophobia, Ear Infections, Cancer, Recent Surgery, or Sulfur Allergies
Know in advance:The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months
Please wear comfortable clothing suitable for the conditions, walking shoes, Sun protection, jacket/warm layer, bring a camera & any essential personal items
You must be able to climb and descend stairs and walk on unpaved or uneven terrain
Being an active geothermal area with uneven terrain, sturdy footwear is recommended. Sandals, sandals, flip-flops, or high-heeled shoes are not suitable
Guests are advised to shower before entering the pools in order to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with the Sulfur will occur
The mud bath experience is controlled to a maximum of 20 minutes on the basis of safety
For the bathing experience, guests can choose to bring their own bathing attire and towels, or hire these items from Hell’s Gate at a small cost
Please remove all jewelry before entering the pools, as Hell’s Gate accepts no responsibility for tarnished jewelry
All infants must wear bathing suits or disposable diapers whilst bathing
It is important that children (as well as adults) drink water while bathing in order to keep hydrated