Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: You will be picked up from your hotel. Please confirm your address with the tour operator using the contact information provided in the voucher you will receive after booking.
Not allowed:Large bags or backpacks. The maximum size permitted is 20x30 cm
Eating and smoking
Taking photographs inside the Memorial
Acting in a loud manner
Know in advance:All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds
The journey to the Museum and Memorial in Auschwitz-Birkenau takes approximately 1 hour and 15 minutes
The tour of the camp in Auschwitz ll will take around 3.5 hours
The pace and duration of the tours are determined by the memorial's visitor service
Remember to bring:Every guest must carry an ID or passport matching the name and surname provided at checkout, which will also be reflected on your museum entrance ticket
Packed lunch and drinks
Comfortable shoes are recommended
The comprehensive package for the Auschwitz-Birkenau German guided tour typically includes comfortable round-trip hotel pick-up and drop-off from Krakow. You will be accompanied by a professional German-speaking educator throughout the visit to both the Auschwitz I and Birkenau camps, providing in-depth historical context and guidance. Transportation between the two camps is also provided as part of the organized tour.
Visitors to Auschwitz-Birkenau are advised to dress respectfully and modestly, as it is a site of immense historical significance and solemn remembrance. Comfortable walking shoes are essential, as the tour involves extensive walking. Layered clothing is recommended to accommodate varying weather conditions, and it is generally appropriate to cover shoulders and knees, regardless of the season.
A professional German-speaking educator provides invaluable historical context and detailed explanations throughout the tour of Auschwitz-Birkenau. They guide visitors through the complex history of the camps, ensuring a comprehensive understanding of the events, daily life, and tragic realities. The educator offers sensitive and factual narratives, helping visitors reflect on the site's profound significance and its lessons for humanity.
The best time to visit Auschwitz-Birkenau for a guided tour often depends on personal preference regarding weather and crowd levels. Spring (April-May) and Autumn (September-October) offer milder weather and fewer crowds than the peak summer months. Winter visits can be very somber and cold, but also provide a stark, reflective atmosphere. Summer (June-August) is warmest but also the most crowded.
During a guided tour of Auschwitz-Birkenau, visitors are transported between the Auschwitz I and Birkenau camps by a dedicated shuttle bus or coach. This transportation is an integral part of the organized tour, ensuring a seamless transition between the two main parts of the memorial and museum complex, and is included in your tour package.
The hotel pick-up service for the Auschwitz-Birkenau guided tour from Krakow provides convenient, door-to-door transportation. You will be picked up directly from your accommodation in Krakow by a comfortable vehicle at a pre-arranged time. This eliminates the need for you to arrange your own transportation to the meeting point, ensuring a smooth and stress-free start to your fully organized day tour.
For an Auschwitz-Birkenau guided tour, it's essential to bring comfortable walking shoes, as you'll be on your feet for several hours across both camps. Dress in layers to adapt to indoor and outdoor temperatures. A small bottle of water and perhaps a light snack are advisable. A small bag or backpack for personal items is also practical, and consider bringing an umbrella or rain jacket depending on the weather forecast.
A fully organized guided tour of Auschwitz-Birkenau, including round-trip travel from Krakow, typically lasts a full day. You can expect the entire experience, from hotel pick-up to drop-off, to be around 7 to 8 hours. This includes travel time to and from the memorial site, as well as the comprehensive guided visits to both the Auschwitz I and Birkenau camps.