It will be automatically activated on the selected usage date, calculated in 24-hour increments, and must be used within the specified period; otherwise, it will expire.
The service cannot be topped up or reused; it will be discontinued once the data allowance or number of days is used up.
The usage date you select when placing your order will be the date you arrive at your destination.
You need to fill in your passport name and email address. Incorrect information may affect account activation.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
eSIM only supports one-time QR code installation. Do not delete it after installation, otherwise it will no longer be usable.
If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
Telecommunications network quality varies from country to country, and base station coverage is not as dense as in Taiwan. Each country also has its own regional and telecommunications infrastructure differences. Therefore, refunds cannot be requested based on signal conditions in a few specific areas.
Please adhere to the principles of fair internet usage. To maintain network connection quality and ensure fair use, telecommunications companies worldwide sometimes impose data rationing on customers who consume excessive amounts of data within a short period. This may result in internet access disruptions or slower speeds. To ensure uninterrupted internet access, please avoid prolonged periods of watching videos or updating software that consumes large amounts of data.