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Hong Kong eSIM | 5G/4G Network, 3-365 Days [China Unicom Official Product]
- This eSIM can only be used after real-name registration in accordance with the Hong Kong Telecommunications (Registered Subscriber Identification Card) Regulations.
- You will receive a QR code via email immediately after placing your order. Simply scan it to install the device, saving you the hassle of mailing a physical card.
- No SIM card ejector tool is needed, and you don't have to worry about losing your original physical SIM card. Your original number will still be able to make calls and receive SMS messages while you are abroad.
- It supports mainstream applications including Facebook, WhatsApp, Line, Google Maps, Gemini, etc. (TikTok and ChatGPT are not supported), allowing you to stay connected with the world while traveling in Hong Kong and Macau.
- China Unicom official product, with guaranteed connection quality and after-sales customer service!
Package Options
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
Real-name registration instructions:
- Available documents
The following identity documents are supported: Hong Kong Identity Card, People's Republic of China Passport, Exit-Entry Permit for Travelling to and from Hong Kong and Macao, Macao Special Administrative Region Passport, Macao Permanent Resident Identity Card, Taiwan Resident Travel Permit to Mainland China, and overseas passports.
- Registration process
(1) Install eSIM and select "Obtain SIM number automatically";
(2) Select document type
(3) Take a photo of the original identification document and upload the image;
(4) Verification via facial recognition or "Smart Convenience";
(5) The system automatically recognizes the name, date of birth, and identity document number. If necessary, the user can make corrections.
(6) Verify that the information is correct, agree to and check the declaration terms;
(7) Submit (If the customer verifies that the information is correct and has not been modified, the registration is completed. If the customer manually modifies the personal information identified by the system, the real-name registration can only be completed after manual review and approval).
- Frequently Asked Questions | Cannot find eSIM
If you cannot find the eSIM during registration, please first confirm that it has been successfully installed, and then turn off Wi-Fi and turn on mobile data for the eSIM before trying again. If it is a dual-SIM device, please set this eSIM as the default data card, and it is recommended to use Chrome, Safari, Firefox or QQ browser for real-name registration.
For any other questions, please contact customer service.
[China Unicom Customer Service Information] WhatsApp: +852 6361 0010 / Hong Kong Phone: +852 2122 1188 / Customer Service Email: hk-cs@cuniq.com (Daily 09:00–21:00)
Please confirm that your device is eSIM compatible before purchasing.
eSIM Installation Instructions (iOS)
eSIM Installation Instructions (Android)
Purchase Notice
- This product only provides data internet access and does not include local phone numbers or make calls.
- This eSIM requires real-name registration: The Hong Kong Telecommunications (Registered Subscriber Identification Card) Regulation (hereinafter referred to as the "Regulation") came into effect on September 1, 2021. According to the Regulation, from March 1, 2022, prepaid stored-value cards that can be used locally must first complete real-name registration before the relevant telecommunications services can be activated. After completing real-name registration, the eSIM will be automatically activated by scanning the activation QR code. Registration link: https://www.cuniq.com/global/HKRealNameRegistration
- Please ensure your phone has eSIM functionality and no SIM card restrictions. Once your order is placed, no refunds, changes, or cancellations will be accepted for any reason.
- Please enter *#06# on your phone's dial pad. If the screen displays the EID serial number, it means that the device supports eSIM.
- In accordance with the principle of fair use of the network, telecommunications companies may, at their discretion, limit the data allowance of users who consume large amounts of data in a short period of time. Please avoid watching videos for extended periods or processing large amounts of data in a short time.
- Internet quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather. Please be aware of this.
- If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
Reminders
Please enter *#06# on your phone's dial pad. If the screen displays the EID serial number, it means that the device supports eSIM.
This eSIM requires real-name registration: The Hong Kong Telecommunications (Registered Subscriber Identification Card) Regulation (hereinafter referred to as the "Regulation") came into effect on September 1, 2021. According to the Regulation, from March 1, 2022, prepaid stored-value cards that can be used locally must be registered with the user's real name before activating the relevant telecommunications services. After completing real-name registration, the eSIM will be automatically activated by scanning the activation QR code. Registration link: https://www.cuniq.com/global/HKRealNameRegistration
Please print the voucher QR code before departure, or prepare another device that can display the voucher QR code for eSIM installation.
For the first day of your internet connection upon arrival in your new location, it is recommended to scan the QR code and install the service before departure or after arrival to avoid premature activation and potential impact on your usage rights.
This eSIM must be activated within 365 days of issuance. It is recommended to activate it as soon as possible after arriving at your destination to ensure your usage rights.
eSIM only supports single-time, single-device QR code installation. Please do not delete the eSIM after successful installation.
To confirm whether the eSIM has been installed successfully, please check your phone's settings after installation to see if the new eSIM appears, is "enabled," and has a normal signal (iPhone: Settings > Mobile Services; Android: Settings > Network & Internet/Connectivity > SIM Manager/Mobile Network).
If the installation of eSIM shows that activation was unsuccessful, the installation may actually have been completed. It is recommended to first check whether it has been successful using the above method. If it still cannot be used, you can try manually setting the APN and restarting the phone (setting path: Mobile Network/Mobile Services > Mobile/Mobile Data Network; APN input: 3gnet).
[China Unicom Customer Service Information] WhatsApp: +852 6361 0010 / Hong Kong Phone: +852 2122 1188 / Customer Service Email: hk-cs@cuniq.com (Daily 09:00–21:00)
If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
Internet quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather. Please be aware of this.
Dial *118*55# to check your remaining data allowance.
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Yes, an eSIM is a highly viable and convenient option for internet access when traveling to Hong Kong and Macau. It offers 5G high-speed internet connectivity, allowing you to stay connected efficiently throughout your trip. This particular eSIM is an official China Unicom product, ensuring reliable connection quality and dedicated after-sales customer service.
Using a Hong Kong eSIM offers several key benefits. You receive the QR code instantly via email, allowing for immediate installation without needing a physical SIM card or ejector pin. Your original phone number remains active for calls and SMS. It also supports popular social and communication apps like Thread, Instagram, and Line, enabling seamless sharing of your travel experiences.
To use an eSIM for Hong Kong, your mobile device must be eSIM-compatible. Most modern smartphones, including many iPhone and Android models, support eSIM technology. This ensures you can easily install the eSIM profile by scanning the provided QR code, allowing you to quickly access 5G high-speed internet during your travel.
Yes, it is crucial for users to verify their device's eSIM compatibility before purchasing a Hong Kong eSIM. You can typically find this information in your phone's settings under 'Cellular' or 'Mobile Data,' or by consulting your device manufacturer's official specifications. Ensuring compatibility guarantees a smooth installation process by scanning the QR code and reliable 5G connectivity.
The setup and activation process for a Hong Kong eSIM is straightforward. After placing your order, you will immediately receive a QR code via email. Simply scan this QR code with your eSIM-compatible device to install the eSIM profile. Once installed, follow your device's prompts to activate the eSIM, and you will then be able to enjoy 5G high-speed internet in Hong Kong and Macau.
Yes, this Hong Kong eSIM explicitly supports various social and communication software, including popular apps like Thread, Instagram, and Line. You can use these applications freely to stay connected with friends and family and share your travel experiences without the need for a VPN, ensuring seamless communication throughout your trip.
Absolutely. A significant advantage of using an eSIM is that you do not need to remove your original physical SIM card from your device. Your existing phone number will remain active, allowing you to continue receiving calls and SMS messages while the eSIM provides high-speed data connectivity for your Hong Kong and Macau travels. This eliminates the hassle of switching SIM cards.
You can receive and activate your Hong Kong eSIM very quickly after purchase. The QR code for installation is sent to your email immediately upon completion of your order. This instant delivery allows you to scan and install the eSIM profile rapidly, meaning you can activate your 5G high-speed internet service almost instantly and start using it without any delay.
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