| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 5GB, 10GB, 20GB, 30GB, 50GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Malaysia |
| Mobile Carrier | U Mobile |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B3(1800 MHz), B8(900 MHz), B7(2600 MHz) |
| Supported Frequencies(5G) | n26(850 MHz), n28(700 MHz), n78(TD 3500) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
| Network Type | Local |
eSIMs must be activated within 30 days of issuance. It is recommended to activate them immediately upon arrival to ensure proper use.
This product will automatically activate upon arrival at your destination and begin counting down, with each 24-hour day counting as one day. For example, if you purchase a 3-day plan and activate it at 10:00 AM on September 1, the plan will end at 9:59 AM on September 4. The data usage for the daily plan resets at 00:00 Taiwan time.
If you need to manually add an eSIM, please refer to the detailed information in the "Pre-departure Reminder" and copy and paste the SM-DP Address and Activation Code into the designated box. You do not need to enter the confirmation code.
If you install an eSIM before arriving at your destination and see "Activating" or "Unable to activate eSIM," do not delete the eSIM. Instead, temporarily disable the eSIM and then re-enable it after you arrive.
If an error message appears when scanning the QR Code, it does not mean that the eSIM has expired. Please go to "Settings → Mobile Services" to confirm whether another SIM card option appears.
If the eSIM card shows that it cannot be scanned or used, or the product is defective, please contact the customer service center before returning home. A refund will be issued after confirmation.
No refund will be provided if some applications are unavailable due to device compatibility or regional restrictions; no additional compensation will be provided, including roaming fees, transportation fees, etc.
In order to ensure that every user can enjoy a stable network, if a large amount of data is used in a short period of time, the speed may be temporarily reduced or interrupted. Please arrange the use of data reasonably.
Installing an eSIM
• iPhone: Settings → Mobile Services → Add eSIM
• Android: Settings → Network & Internet → SIM Card → Add eSIM (the operation path may vary slightly depending on the brand)
Using eSIM
1. Turn off the mobile data of the original SIM card, confirm that the eSIM is enabled and set as the default card for mobile data
2. If you cannot access the Internet or share the hotspot, please refer to the APN settings and restart your phone.
3. If the connection is unstable or the speed is slow, it is recommended to turn on and off airplane mode, or turn off automatic network selection and manually select a supported telecom operator.
[APN Settings]
※ APN is usually set automatically. If you cannot connect or share the hotspot, please manually set the APN and restart your phone (the operation path varies slightly depending on the brand)
• iPhone: Settings → Mobile Services → Select your eSIM → Mobile Data Network → Enter my3g in the APN field → Return to the previous page
• Android: Settings → Network & Internet → SIM card → Select the corresponding eSIM → Access point name → Click "Add" in the upper right corner → Enter APN: my3g → Save and return
【Query Usage】
※ The usage display may be delayed
This U Mobile eSIM supports one-click installation on iOS. Please ensure your iOS device is updated to the latest app version and running iOS 17.4 or later. Once these updates are complete, you can easily set up your eSIM within the KKday App, eliminating cumbersome manual steps and making the activation process more convenient and faster.
Yes, you can activate international roaming for your original phone number while using this Malaysian eSIM. As a virtual SIM card, the eSIM can operate independently of your physical SIM card. You can set your physical SIM for calls and your eSIM for data in your phone's settings, easily enabling dual-SIM functionality to stay connected and online during your travels.
This Malaysian eSIM utilizes U Mobile's local native network, ensuring excellent coverage and low latency within Malaysia. A native network means stable signal quality and a smooth internet experience, effectively avoiding network congestion. This allows you to enjoy reliable and fast connection speeds when browsing websites, using social media, or making video calls.
This U Mobile eSIM plan is specifically designed for internet access within Malaysia. The network coverage and data transmission provided are limited to Malaysia. If you plan to visit other countries or regions, it is recommended to purchase a local eSIM or internet plan for that specific destination to ensure stable network connectivity throughout your trip.
The U Mobile eSIM in Malaysia offers various flexible internet plans, including capped, daily, and unlimited data options, allowing you to choose the most suitable plan based on your travel duration (1-30 days) and personal data needs. This plan primarily provides data services and typically does not include traditional voice calling functions. If you require calling capabilities, it is recommended to use internet-based calling applications.
After purchasing the U Mobile eSIM for Malaysia, you can enjoy the convenience of immediate use. The voucher will be sent instantly, and you can quickly set up your eSIM by scanning the provided QR code. This eliminates the hassle of waiting for physical SIM card delivery or searching for a SIM ejector tool. You can activate it upon arrival in Malaysia. Booking through KKday allows you to receive your voucher in real-time, enjoying a seamless activation experience that makes your trip easier and more convenient.
To use the U Mobile eSIM in Malaysia, your mobile device must support eSIM functionality. Most newer smartphone models, especially iPhones XS/XR and later, as well as some flagship Android phones, already support eSIM. Additionally, please ensure your phone's operating system is updated to the latest version to guarantee smooth eSIM installation and stable operation. It is recommended to confirm device compatibility before purchasing.
The U Mobile native network eSIM in Malaysia provides stable support for a variety of popular applications, including social media platforms like Facebook, Instagram, and TikTok, communication apps such as WhatsApp and LINE, and even content creation tools like ChatGPT. Its stable and high-speed network connection allows you to use these applications smoothly during your travels, whether for sharing experiences, staying in touch, or seeking information, without worrying about network limitations.