After-sales information:
After payment is completed, the merchant will confirm whether the reservation is successful within 24 working hours at the latest.
If the payment is not confirmed within the time limit, the system will automatically refund the payment, which is expected to be returned to the payment account within 1-7 working days
This product provides a group notification/confirmation form, which will be sent by the merchant at least 1 day before the travel date. If you have not received it, please contact the merchant in time
We will send you a confirmation slip 3 days before your trip. Please read the confirmation slip carefully.
We recommend that you print the itinerary. If you are unable to print, please ensure that your electronic device can display the confirmation in full and clearly at the tour location.
If your tour is unable to operate due to extreme weather conditions, you will receive a full refund. If a volcanic eruption prevents you from arriving in Iceland, you can cancel your trip and receive a full refund;
There is no charge for rescheduling a day tour. If there is no stock for the rescheduling, we will try our best to coordinate it for you. If we cannot coordinate, we will issue you a full refund;
If you need to reschedule, please contact us at least 24 hours in advance. If it is a weekend, please contact us one working day in advance. For example: if your tour group is on Sunday, please contact us before 6 pm on Thursday.
Guide to Iceland cannot be held liable for any losses, accidents, injuries, sickness, personal injuries, financial, entertainment or mental damage during your tour. If your tour is delayed due to force majeure such as weather, natural disasters, strikes or other force majeure, and is not changed or cancelled in advance as per the terms of the service, you will be liable for any losses incurred. Tour operators reserve the right to change routes, schedules and itineraries due to extreme weather, road conditions or other necessity. We recommend that all tourists purchase a comprehensive travel insurance before departure to reduce the risk of losses due to unforeseen external forces during your trip.
Due to the changeable weather in Iceland, activities may be cancelled due to weather conditions. Please pay attention to your email before departure. If you cancel, please contact us in time and we will try our best to help you arrange the change. If the change is not possible, we will refund the money.
During the tour, if the operator fails to pick up the group on time, you will need to call the contact number yourself or ask the hotel front desk to help you call the contact number. Please pay attention to the itinerary;
During your trip to Iceland, if you encounter an emergency or complaint, please contact our agency in a timely manner. The local Chinese customer service phone number will be disclosed in the itinerary. The content of any complaint will be based on the content of the first contact with us.
The above times are all local times of the products
Jökulsárlón Glacier Lagoon is renowned for its large icebergs, some thousands of years old, breaking off from the Breiðamerkurjökull glacier. These icebergs drift slowly towards the ocean, displaying stunning shades of blue and white. You might also spot seals swimming among the ice. Directly opposite, Diamond Beach features ice fragments glistening like diamonds on black volcanic sand, creating a surreal landscape. Its dramatic scenery has made it a popular filming location.
On most day tours, approximately 1 to 1.5 hours is typically allocated for exploring Jökulsárlón Glacier Lagoon and the adjacent Diamond Beach. This duration allows visitors sufficient time to walk along the lagoon's edge, admire the floating icebergs, photograph the ice on the black sand beach, and observe the surrounding unique geological formations. The pace is generally relaxed to ensure enjoyment of the scenery.
Jökulsárlón Glacier Lagoon is generally accessible, with parking areas located close to the lagoon's edge. Pathways around the main viewing areas are mostly gravel and relatively flat, suitable for walking. However, the terrain near the water's edge and on Diamond Beach can be uneven with loose sand and stones, so comfortable, sturdy footwear is recommended. Weather conditions can also affect ease of movement, with potential ice or snow depending on the season.
Jökulsárlón is Iceland's deepest and most famous glacier lagoon, distinguished by its immense size and the vast number of large, ancient icebergs that calve from the Breiðamerkurjökull glacier. Its icebergs often display striking blue hues and are larger than those found in many other lagoons. A unique feature is its direct connection to Diamond Beach, where ice fragments wash ashore. While other lagoons like Fjallsárlón offer similar beauty, Jökulsárlón's scale and iconic status make it a distinct experience.
Reaching Jökulsárlón Glacier Lagoon from Reykjavik typically involves a guided day tour or self-driving. Guided tours provide comfortable bus transport, often including stops at other South Coast attractions like Skogafoss and Seljalandsfoss. For self-driving, follow Route 1 (the Ring Road) east for approximately 4.5 to 5 hours (around 380 km) without stops. Both options offer scenic views, but a tour simplifies logistics and provides expert commentary.
Seljalandsfoss Waterfall is unique in Iceland because visitors can walk behind its curtain of water, offering a rare 360-degree perspective. This allows for an immersive experience, feeling the mist and hearing the roar of the water from a different angle than typical viewpoints. While other waterfalls are impressive, this pathway provides an intimate and memorable encounter with nature, especially during the midnight sun or with appropriate winter gear.
From the black sand beach in Vík, visitors can expect breathtaking views of the powerful Atlantic ocean crashing onto the volcanic shore. The most striking feature is the dramatic Reynisdrangar sea stacks rising majestically from the ocean, steeped in local folklore. To the west, the Dyrhólaey arch can often be seen. The contrasting textures of the black sand, basalt columns, and white-capped waves create a truly iconic Icelandic landscape, though caution is advised due to strong currents.
At Skogafoss Waterfall, recommended activities include walking right up to the powerful base to feel its spray and appreciate its immense scale. For a different perspective, visitors can climb the staircase adjacent to the waterfall, leading to an observation point at the top, offering panoramic views of the South Coast. On sunny days, the mist often creates vibrant rainbows, providing excellent photo opportunities from various angles.