Zhangjiajie, China | Zhangjiajie Hehua International Airport (DYG) / City Reservation | Airport Pick-up Service
- Self-employed drivers, guaranteed service
- You can pick up and drop off at your own designated location, and you can provide a reimbursement voucher
- Support guests to customize itineraries for free and provide personalized services
- Increase pick-up and drop-off points, flexible and convenient
- 24-hour bilingual customer service online service
Private & Shared Cars
| Shared transfer type | Airport transfer |
| Charter type | One-way pickup |
| Car model | 5-seater, 7-seater |
| Other service | Child seat rental |
Product Info
What You Can Expect
1 Day
- 00:00Recommended attractions in the city
Purchase Notice
This package provides transfers from the city to Zhangjiajie Hehua International Airport, as well as round trips within the city. The transfers are limited in distance. Please calculate the distance from your hotel to the airport.
To avoid long waiting times, please arrange a departure time with the driver or customer service in advance;
We will provide the driver's information at least 12 hours before the ride. The driver will wait for you at the agreed time and location. Please keep your phone turned on when using the private car service so that we can contact you in time.
Pets are allowed on board, but please take good care of them and avoid damaging facilities;
If you have large luggage, each passenger is limited to 1 suitcase. If you have excess luggage, please handle it yourself or contact our customer service;
If you need a child chair or a sign to pick you up at the airport, you can select [Additional Services] in the package separately;
【About waiting time and overtime charges】
a. Airport pick-up service: Free waiting time of 60 minutes after the flight landing time
b. Airport drop-off service: Free waiting time of 30 minutes after the scheduled time
c. City pick-up station/point-to-point: Free waiting time of 30 minutes after the scheduled time
d. If the free waiting time is exceeded, an overtime waiting fee will be charged. The overtime waiting fee is charged at: USD0.3/min=CNY2/min
【About the use of extra kilometers outside the package】
If the pick-up distance you book exceeds the package mileage, a fee will be charged for the excess mileage, the rates are as follows:
5-seater comfort model → USD0.69/km = CNY5.0/km
7-seater commercial vehicle → USD0.82/km = CNY6.0/km
15-seat minibus → USD1.1/km = CNY8.0/km
Please pay the above overtime waiting fee and over-mileage fee to the driver in person.
Includes/Excludes
Reminders
This service is a designated driver pick-up service, please select the appropriate package to place an order;
If you have any objections to the itinerary, driver, tour guide and other services, please communicate with the customer service staff in a timely manner;
If the actual number of passengers exceeds the vehicle's capacity, the driver has the right to refuse service for the excess portion and no refund will be given;
The vehicles in the example pictures are for reference only. We will arrange the same type of vehicle but different brand or model according to the passenger's actual service date, luggage and other factors. Please understand.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Meeting Point
Location Name: DYNAMIC
Cancellation Policy
- Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
The primary airport serving Zhangjiajie is Zhangjiajie Hehua International Airport (DYG). It handles both domestic and some international flights, making it the most convenient entry point for visiting Zhangjiajie City and its famous national parks. It is the only civil airport in the region.
From Zhangjiajie Hehua International Airport (DYG), travelers can take a taxi directly to the city center or their accommodation. Public buses also operate from the airport to various points in Zhangjiajie City. For greater convenience and comfort, especially with luggage, pre-booked private transfer services are a popular option, offering direct door-to-door service.
Yes, private transfer services are readily available for direct pick-up at Zhangjiajie Hehua International Airport (DYG). These services offer door-to-door convenience, professional drivers, and can be pre-arranged to ensure a smooth transition from the airport to your specific destination, whether it's a city hotel or a park entrance. This option is particularly beneficial for travelers with specific schedules or large luggage.
Yes, the DiDi ride-hailing service is generally available and widely used in Zhangjiajie City. It provides a convenient option for transportation within the urban area and to nearby attractions. Users can book various types of vehicles through the app. However, service availability might vary in more remote or mountainous areas surrounding the national parks.
A taxi ride from Zhangjiajie Hehua International Airport (DYG) to the Wulingyuan Scenic Area typically takes about 40-60 minutes. The cost will depend on factors such as negotiation (if not metered), time of day, and traffic conditions. It's advisable to confirm the fare with the driver before starting the journey or ensure the meter is used. Private transfer services often offer fixed rates regardless of these variables.
Yes, Zhangjiajie Hehua International Airport (DYG) typically offers luggage storage or left-luggage services. These facilities are usually located within the terminal building, often near the arrivals or departures hall. It's recommended to check for specific signs or inquire at the information desk upon arrival for the exact location and operating hours.
When selecting a ground transfer, consider the service's reliability, driver's professionalism, vehicle comfort, and whether 24-hour customer support is provided for any unforeseen changes. Look for options that allow flexible pick-up and drop-off points and provide clear communication, especially regarding flight delays. Pre-booking a service with guaranteed customer support can enhance your travel experience.
Zhangjiajie City is located in the northwestern part of Hunan Province, China. It is famous for its unique and stunning natural landscapes, particularly the pillar-like formations of the Wulingyuan Scenic Area, which is a UNESCO World Heritage Site.
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