[Great place for families in Macau] Bounce the City Macau Indoor Bounce Park at The Venetian Macau Hotel

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－Event Information－

• Date: July 27, 2024 to September 18, 2024 (closed on Mondays/Tuesdays; open as usual on September 16-17)
• Opening hours: 10:00AM – 6:00PM
• Ticket period: 10:00 – 11:30 (August 14-August 18); 11:30 – 13:00; 13:30 – 15:00; 15:00 – 16:30; 16:30 – 18: 00; 18:00 – 19:30 (August 21-September 18)
• Location: Venetian Macao Cotai Expo Hall C
• Website: https://www.bouncethecity.com/event/macao-china

－Project introduction－

Children and parents can enjoy bouncing together during the 90-minute play experience and create unforgettable memories. Every bounce, every laugh, every moment is pure joy.

This exciting and fun experience is suitable for the whole family to participate in, including the 900-foot-long [Giant Obstacle Course] The Giant; the bouncy sports field [Sports Fever] Sport Slam; the fun and quirky [Interstellar Metropolis] City Xscape; the giant pink [Alien Fortress] AirSPACE Pink Alien; and the swollen [Bubble Octopus City] OctoBlast.

• The Giant
  The Giant Obstacle Course The Giant is a 900-foot-long obstacle course, equal to the length of three standard football fields, with 50 unique obstacles. It is the largest inflatable obstacle course in the United States. Inside the track, you'll encounter a variety of obstacles that require jumping, climbing, and weaving, culminating in a massive six-lane shoe-shaped slide that serves as a spectacular finish. Finally, there is a giant "sneaker" six-lane slide. This obstacle course is suitable for children aged 4 and above. Each obstacle is designed with a "kid-friendly" route, allowing children and parents to tackle the challenge together!
• City Xscape
  Jump into City Xscape and experience interstellar adventure while bouncing! The skyscrapers here are towering into the sky, friendly aliens are flying around every corner, and colorful inflatable beds will take you into a unique alien metropolis. Jump, slide and bounce to your heart's content, something adults and kids alike will love! There are also live DJs and foam parties, the joyful atmosphere and music are perfectly integrated, let’s dance to the beats together!
• Sports Slam
  Sport Slam is an exclusive sports court filled with balls of various sizes and types. You can perform various bouncing challenges such as basketball and football to fully unleash your sports potential!
• Alien Fortress AirSPACE Pink Alien
  AirSPACE, where the giant pink alien lives, is an immersive interstellar-themed bouncing play area filled with friendly aliens, spaceships, giant planets and lunar crater ball craters! Are you ready to bounce around in space and get lost in it?
• Bubble Octopus City Octoblast
  OctoBlast is an irresistible bounce and foam party! Come and dance hand in hand with the giant octopus in the colorful deep sea world filled with colorful marine life, a puffer party stage and fun foam cannons.

－Important ticketing information－

• Attendees must purchase a ticket to enter the event venue, including parents accompanying children. Tickets are the same for children of any age. Children under one year old can enter for free if accompanied by a parent who has purchased a ticket.
• Children 3 years and under must be accompanied by a parent when entering the inflatable play area. Children 4 years and older may enter the inflatable play area with or without a parent.
• Socks must be worn when entering the inflatable play area. Visitors should bring their own socks or purchase non-slip socks at the entrance (while supplies last).
• All facilities have a maximum weight limit of 245 lbs (111 kg) and a maximum height limit of 193 cm. The inflatable obstacle course has a minimum height restriction of 90cm.

- Frequently Asked Questions -

• When should I arrive?
  Please arrive well in advance of your session start time and have a printed QR code or mobile QR code ready for display. These can be found in your confirmation email. We will exchange your ticket for a wristband so you can enter your session at your scheduled time.
• What if I'm late?
  Being late will not prevent you from entering, but your 1.5-hour session will not be extended beyond the scheduled end time.
• Who can participate in Bounce The City? Is there an age limit?
  Our activities allow friends of all ages to bounce together. For safety reasons, we require that children aged 3 and under must be accompanied by a parent when entering the inflatable facilities.
• Are there weight/height restrictions?
  All of our facilities have a maximum weight limit of 245 lbs (111 kg) and a maximum height limit of 193 cm. Scales and other measuring equipment will be available on site for those who need it. Guests exceeding these limits cannot participate. The inflatable obstacle course has a minimum height restriction of 90cm.
• Do all children need to be accompanied by an adult when entering inflatables?
  no. Only children 3 years and under must be accompanied by a parent when entering the inflatables.
• I am a parent, do I need to purchase tickets?
  Parents accompanying their children must purchase tickets to enter the event venue. For safety reasons, we require that children aged 3 and under must be accompanied by a parent when entering the inflatable facilities.
• Is there a minimum age limit?
  There is no minimum age requirement, but all children 3 and under must be accompanied by a parent to enter the inflatables.
• Is there a dress code?
  Socks are required, and a limited number of pop-up socks are available for purchase at the event for those who don’t wear socks. We recommend that you wear clothing that will keep you cool. Our only restrictions are "no shoes" and "no bare feet". Comfort is paramount and we recommend wearing knee length pants or full length pants when jumping.
• Can we enter the event venue as spectators?
  Although you won't be able to see what's going on inside the inflatable, everyone is welcome to purchase a ticket and enter the venue to watch. For safety reasons, we require that children 3 years old and under must be accompanied by a ticket-holding parent when entering the inflatables.
• Do we need to be very strong to participate?
  Absolutely not required. The Bounce The City experience can be energizing or relaxing. You can come in and jump around, or spend the entire time relaxing on our inflatable couches and watching other attendees bounce. It's entirely up to you!
• I'm pregnant, can I still bounce?
  For the safety of you and your baby, we do not recommend that pregnant women use the bouncy castle. Jumping can involve sudden movements and shocks, which may not be safe during pregnancy. We recommend that you consult your healthcare provider for further guidance.
• Can I bring my dog/pet?
  Pets are not allowed.
• How often are inflatables cleaned?
  We take cleanliness very seriously and have strict cleaning specifications. Bounce facilities will be cleaned between each session, with more thorough deep cleaning performed daily, and regular professional cleaning treatments.
• Can I buy tickets on site or can they only be purchased online?
  A limited number of tickets are available for purchase at the door. But to guarantee your spot, we recommend pre-purchasing tickets at https://incutix.com in advance. Sessions often sell out completely before the event.
• Can I refund my ticket?
  All sales are non-refundable and all ticket buyers are asked to agree to this policy at checkout. To avoid disappointment, we recommend checking your calendar carefully and selecting a date and time for your visit.
• Can I transfer my existing booking to a different session?
  Depending on the actual situation, you may reschedule your reservation once. Please contact the ticketing platform you are using and provide the following information:
  - The name and email address you used to make your reservation
  - The date and time of the show you want to change to
• Please note that date changes must be requested at least 24 hours before the event start time. Any requests after this time or during ticket check-in will not be accepted. Any no-show or unused tickets will not be eligible for date exchange. All sales are final and non-refundable.

- Safety rules for Bounce The City -

• Please always use caution and be aware of other bouncers around you. Following these rules will help ensure everyone bounces safely.
• Do not jump from any height within the inflatable and use the steps or slides provided.
• Somersaults, backflips and other dangerous maneuvers are not allowed.
• You must never jump into the ball pool. Be careful when entering and exiting and be aware of other guests in the ball pool.
• Always keep your head above the ball in the ball pit.
• When using a slide, always slide down feet first while lying down and crossing your arms across your chest. Never slide down a slide headfirst.
• Only one person may go down any slide at a time. Do not allow babies or children to sit on your lap.
• Never use your foot to stop when using a slide. Allow yourself to come to a natural stop at the bottom of the slide.
• Keep your distance from other guests when jumping or moving on inflatables.
• Always make sure to follow the guidance and advice of event staff.

－Activity Terms and Conditions－

• Each bounce session is limited to 90 minutes.
• All-day pass holders have unlimited access to the event venue during five periods of the day, but are not allowed to stay at the venue during break times (1:00 to 1:30 p.m.).
• Only a maximum of 550 people can enter the inflatable play area for 90 minutes per session.
• All ticket sales are final. Cancellations or refunds are strictly prohibited.
• Participants must wear socks to enter the inflatable play area. Tickets do not include socks. Participants can purchase special jumping socks on site (the quantity is limited, while supplies last).
• Please do not bring outside food or drinks into the event venue
• Please do not bring food or drinks into the inflatable play area
• For safety reasons, pets (except guide dogs) are not allowed to enter the venue.
• The event venue is completely non-smoking.
• To ensure visitor safety, please do not enter restricted areas.
• Some inflatable play areas will display strong light and loud sound effects, which may cause instant sensory discomfort.
• If the event must be suspended due to weather, safety, maintenance or other reasons, the organizer reserves the right to close the event immediately without further notice.
• In case of any dispute, the organizer reserves the right of final decision.