If you come to the airport counter and could not find any staff, please wait patiently and immediately reach out to us via KKday Messenger or contact our Customer Service Department for instant support. Please do not leave without notifying, since you might be counted as “No-show” (Wifi Service is available in some areas of the Airport)
Please show up at the counter to collect the SIM within 1 hours after your landing time
For any issues when using the SIM, please contact us our Customer Service Department for Support
Please note that the service is not available for guest coming to Phu Quoc via Domestic Flight
Currently we are not selling the Vinaphone Top-up card. Please find at local convenient store or supermarket. The top-up card availability is based on the stock of local store and supermarket thus we cannot take responsibility if you could not purchase the top up card