[Cancellation processing business days and times]
* Cancellation reception criteria: 10:00 to 18:00 on weekdays (excluding weekends and public holidays)
* Applications received after operating hours will be applied as of the next business day.
The starlight tour is the tour that is most affected by the weather. Even if it is canceled on the same day, we recommend that you apply for the tour at the earliest possible date in your itinerary to ensure departure the next day.
If the starlight is difficult to see due to sudden bad weather, the tour may be canceled on the day. Departure will be confirmed around 6pm.
Prop lighting may not be possible due to local company circumstances and cannot be confirmed. (service part)
Please wear bright clothing for the photo shoot.
Please keep your valuables with you and be careful not to lose them.
The event may be canceled due to natural disasters (typhoons, earthquakes), in which case a 100% refund will be issued.