Please get in touch with Kona Cycle if there are any issues with your bike.
Depending on the condition of the bike, we will send a new bike to you free of charge*.
*We will charge you for the exchange and repairs if the bike issues are due to your negligence.
Please get in touch with Kona Cycle if there are any issues with your bike.
For your safety, please wear clothes suitable for cycling.
Our car parking lot has limited slots, so please inquire about availability with the front desk before parking your car.
Cancellation will incur cancellation charges, except if it is due to bad weather, if an emergency warning has been issued or if we deem cycling to be too dangerous.