| Hot balloon activity type | Hot air balloon |
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women
In the event of a change in itinerary or cancellation due to traffic, weather, or any other unforeseen circumstances, please contact customer service, and a partial refund will be granted
Travelers are required to wear flat, closed-toe shoes such as hiking shoes. High heels, sandals, and open-toe shoes are prohibited
Travelers are advised to prepare an extra pair of socks as their original socks may be dampened due to morning dew
The hot-air balloon burner will emit a lot of heat; travelers are advised to wear a hat and sunglasses for protection
The meetup time is usually 2 hours before sunrise. Travelers are advised to wear warm and windproof clothes
Please look after your belongings at all times; the local agency and KKday will not be held liable for lost, damaged, or stolen personal items
Passengers must re-confirm on the night before the trip, between 6:00 pm and 7:00 pm. Failure to do so may result in miscommunication and failure to fly, forfeiting your booking altogether. Please adjust your travel plans according to the details given by the service provider during the reconfirmation
Children ages 6 to 12 are welcome to fly when accompanied by a parent or guardian
Hot-air ballooning is a weather-dependent activity, which means the flight is not guaranteed to proceed every day.Please download the Global Ballooning mobile app then enter the Global Ballooning Booking I.D. to access your booking – this is the ONLY way you will receive your flight update (Apple / Android). Please make sure your notifications are switched ON in your phone settings so you can receive updates. You will receive a notification by 6 pm the night before your flight. In case of an emergency, there is an after-hours online chat function available for you to message the Global Ballooning team
Please note that the exact meeting time will be confirmed by the pilot evening before
Ballooning is weather dependent so your digital ballooning ticket will be updated by 6 pm the night before your flight, advising if weather conditions are suitable for your flight to proceed. You will also receive an email and SMS notification at this time