| Tour Type | Shared tour |
| Tour types | Guided tour |
| Family-friendly | Free for children under 2 (no seat) |
| Sightseeing type | Museum tour, Historic site tour |
| Transport | Bus tour |
Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: In front of the Radisson Blu Hotel or confirmed pick-up service.(Pick-up service if booked, or collective meeting point at: 17, Straszewskiego Street)
Accessibility:Some areas in Auschwitz-Birkenau are not accessible with baby pushchairs nor by wider wheelchairs. The museum provides substitute wheelchairs of size allowing to move around the grounds and buildings. Exhibition halls in Oskar Schindler Factory are wheelchair accessible
Know in advance:All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds
The pick-up service is available only from hotels within the city area of Krakow
A visit to Auschwitz-Birkenau can prove traumatic, therefore it is recommended that visitors were at least 14 years old. No age limitation applies in Oskar Schindler Factory
Comfortable walking shoes are recommended
While in the camps, visitors are required to behave appropriately and respectfully
Visitors are generally allowed to take pictures with a few, clearly indicated exceptions
In Auschwitz Birkenau your carry-on cannot exceed the dimensions of 30x20x10cm
Yes, a comprehensive visit to the Auschwitz-Birkenau Memorial and Museum always includes both the main camp, Auschwitz I, and the larger extermination camp, Birkenau (Auschwitz II). These two sites are historically intertwined and are considered one memorial complex. Most organized tours and individual visits cover both locations to provide a complete understanding of the history documented there.
At Oskar Schindler's Factory Museum, visitors can immerse themselves in the history of Krakow during the Nazi occupation and the fate of its Jewish community. The museum features interactive exhibits, original artifacts, and poignant displays that recount Schindler's efforts to save over a thousand Jews during the Holocaust. It provides a powerful narrative of resilience and the impact of war on everyday life, offering a deep historical and emotional experience.
A free shuttle bus service operates regularly between Auschwitz I and Birkenau (Auschwitz II), departing approximately every 10-15 minutes. The journey takes about 5-10 minutes. While it is possible to walk, it's a distance of around 3.5 kilometers (2.2 miles), which takes about 45-60 minutes and is not typically recommended for guided tours due to time constraints and the solemn nature of the visit.
From Krakow, you can reach Auschwitz-Birkenau by various methods. The most common public transport option is taking a regional bus from Krakow Main Bus Station (MDA) directly to the museum entrance. The journey typically takes about 1.5 to 2 hours. Alternatively, you can take a train from Krakow Glowny (Main Station) to Oświęcim, then a local bus or taxi for the final short leg to the museum. Many visitors also opt for organized tours, which include comfortable round-trip transfers and often an informative documentary en route.
Oskar Schindler's Factory Museum generally opens at 9:00 AM, with closing times varying by season. During peak tourist season (April-October), it often remains open until 8:00 PM, while in the off-season (November-March), it may close earlier, typically around 4:00 PM or 6:00 PM. It is always advisable to check the official museum website for the most current opening hours and any special closures before planning your visit.
To fully comprehend and respectfully experience both Auschwitz I and Birkenau (Auschwitz II), visitors should plan to allocate at least 3.5 to 4 hours. This duration typically includes the necessary travel time between the two sites, which is covered by a shuttle bus. Guided tours usually follow this timeframe, ensuring sufficient time at each significant area. Many visitors find that more time is beneficial for personal reflection.
Oskar Schindler's Factory Museum primarily focuses on Krakow's history during World War II, specifically the Nazi occupation from 1939 to 1945. It delves into the daily lives of Krakow's residents, the horrors of the Holocaust, and the inspiring story of Oskar Schindler, an industrialist who saved over a thousand Jewish lives by employing them in his enamel factory. The exhibits intricately weave personal stories with broader historical events of that period.
When visiting Auschwitz I, key areas to focus on include the original brick barracks, which now house various national exhibitions documenting the fate of different groups and countries. Visitors should pay attention to Block 11 (the 'Death Block'), the executions wall, the gas chamber, and the crematorium. The exhibition 'The Book of Names' in Block 27 and the personal item displays offer particularly poignant insights into the atrocities committed at the camp.