Know Before You Go: Upon your booking, please WhatsApp the operator via the number on the voucher to reserve a time slot
Know Before You Go: If your preferred timeslot is fully booked, the staff will recommend an alternative timeslot
Know Before You Go: Strict Policy: No cancellations, refunds, or changes on the day of departure. Changes allowed with at least 24 hours' notice
Know Before You Go: Weather Conditions: No changes or refunds for natural weather changes unless there is a thunderstorm
Know Before You Go: Safety Compliance: All participants must follow staff instructions. Non-compliance may result in cancellation without compensation