Once the QR code is scanned and the order is downloaded, the order cannot be canceled or refunded.
eSIM installation requires an internet connection. Please install it when you have access to a stable Wi-Fi or mobile data connection (some airport Wi-Fi may cause installation failure).
Please scan and install the eSIM after arriving at your destination to avoid starting the validity period early.
Each QR code can be scanned once. It can be scanned repeatedly on the same device, but once bound, it cannot be transferred to another device or deleted.
Please use within 90 days of receiving the eSIM; it will expire after this period.
iOS 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phone versions vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the official Samsung website first.
Please note that internet quality may be affected by location, terrain, building obstructions, number of users, and weather conditions.
In accordance with international data fair usage policies, it is recommended to disable Facebook video auto-play, app auto-updates, and auto-sync to avoid excessive data usage. Please note that no refunds or compensation will be provided if internet speed slows down or becomes unavailable due to prolonged streaming of online TV, videos, downloading large files, or online gaming.
Supports commonly used apps such as TikTok, ChatGPT, Instagram, Google Maps, and Facebook
After placing your order, you will receive an email titled 'Your eSIM is ready', which includes the latest installation time and instructions.
How to install:
iOS: Settings > Cellular > Add Cellular Plan > Scan QR code > Add Cellular Plan
Android: Settings > Network & Internet (Connections) > SIM Manager > Add SIM (Add Cellular Plan) > Scan QR code
Activation steps:
1. Upon arrival at your destination, turn off other SIM cards and only enable the eSIM and its data roaming.
2. Set the APN for the eSIM (the APN is usually identified automatically; if not, manual configuration is required).
An Indonesia eSIM offers significant convenience, allowing you to enjoy 5G internet without needing to swap physical SIM cards. You simply scan a QR code to activate, eliminating the hassle of finding local SIM cards upon arrival. It's also environmentally friendly as it's zero-waste, and provides instant connectivity upon landing.
The setup process for the Indonesia eSIM is designed to be straightforward. After purchasing, you will receive a QR code. To activate, simply scan this QR code with your compatible device. For iOS 17.4 and above, a one-click installation feature is available, making setup even faster. Once installed, your eSIM connects to the local network as soon as you land and turn on your device.
You can conveniently order your Indonesia eSIM through KKday. The process involves selecting your desired data plan and duration online. After purchase, you will receive a QR code via email or through the platform. This digital delivery means there's no physical product to wait for or pick up, ensuring you get your eSIM instantly and can set it up before or upon arrival in Indonesia with ease.
The Indonesia eSIM offers flexibility with various data plan options to suit different travel needs. You can choose between daily data plans, which provide a set amount of high-speed data refreshed each day, or total data plans, which offer a fixed amount of data for the entire duration of your trip. These plans are available for durations ranging from 1 to 30 days.
Yes, the Indonesia eSIM is designed to fully support a wide range of popular applications. You can confidently use apps like TikTok, ChatGPT, Instagram, Google Maps, and Facebook without issues. The 5G network ensures that you have a fast and stable connection for navigation, communication, social media, and accessing AI tools throughout your trip in Indonesia.
The Indonesia eSIM is compatible with most modern smartphones that support eSIM technology. While specific device models vary, generally, newer iPhone models (XS, XR and later), Google Pixel phones (3 and later), and Samsung Galaxy S series (S20 and later) often support eSIM. For optimal functionality, iOS devices running version 17.4 or above can utilize a convenient one-click installation feature.
The Indonesia eSIM provides access to a reliable 5G network, ensuring high-speed internet connectivity. It leverages local internet providers to offer robust coverage across major cities and tourist areas in Indonesia. This allows for smooth streaming, fast downloads, and consistent browsing, enabling you to stay connected and navigate with ease throughout your journey.
For any issues or inquiries regarding your Indonesia eSIM, 24-hour customer service is available to provide immediate assistance. This ensures that you can get help anytime, day or night, for troubleshooting setup, data usage, or network connectivity concerns, allowing for a worry-free travel experience.