China & Macau Total Data eSIM
- Stay connected with cost-effective daily or total data plans (speed reduced to 256 Kbps after the data cap) when you are traveling around China and Macau
- Save the worry about switching, installing and losing the SIM cards
- Enjoy the user-friendly and quick activation of eSIM and access the internet with ease!
- eSIM and user manual will be emailed to you right after your booking is confirmed
Package Options
Product Info
– Important Info –
Daily Data : After using up the high-speed data, your connection speed will drop to 256 Kbps.
Total Data : After using up the high-speed data, your connection speed will drop to 256 Kbps.
eSIM will be activated after installing the QR code to your device. Each day is counted until 11:59 PM (GMT +8), starting from the moment you activate eSIM. Example: If you activate it at 3:00 PM, it counts as 1 day at 11:59 PM (GMT +8) that day, and 2 days at 11:59 PM (GMT +8) the following day.
Please check if your device supports eSIM before making a purchase. Please refer to the eSIM Supported Product List and eSIM Compatibility Check Guide below
eSIM does not support locked products
The eSIM and guidelines will be sent to the customer's email right after the booking is confirmed.
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
Please check your device is compatible with eSIM
eSIM compatible devices
eSIM installation (ios)
Take Google Pixel 3a as an example on eSIM Android installation
Purchase Notice
- All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
[Cancellation Policy]
Refunds are not eligible in the following cases:
- The SIM card has expired
- The SIM card has been activated successfully
- The location of use does not meet the signal requirements
- The mobile device has customized settings that prevent the use of some or all features of the SIM card
- The mobile device is network locked or SIM locked
- The buyer is dissatisfied with the internet speed or quality (due to network strength at the location, due to the customer's device not meeting requirements, etc.)
- Other reasons after the SIM card has been activated
- The buyer does not contact the provider when a product issue occurs
Reminders
The eSIM and guidelines will be sent to the customer's email within 6hours.
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Check Supported devices or How to know that your devices support eSIM or not to make sure that you can use eSIM on this device
All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
The quality of communication may be affected by outside conditions; surrounding landforms (e.g. mountains), weather, obstruction by buildings, the number of users, or locations may affect the speed and quality of the internet
In accordance with the Fair Usage Policy, excessive video streaming or data consumption may cause slower or weaker signal reception
How to Use
- The eSIM and guidelines will be sent to the customer's email right after the booking is confirmed.
- If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
- Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
[eSIM COMPATIBILITY CHECKING GUIDELINES]
- Method 1:
Step 1: Go to “Settings” > “Cellular”.
Step 2: If the “Add eSIM” section is available, your phone does support eSIM service.
- Method 2:
Step 1: Go to “Settings” > “General” > “About”.
Step 2: Check “Model Name”. See whether it is listed in our “eSIM supported devices list” (see above)
Step 3: Check the “Carrier Lock” section. It should say “No SIM restriction” – this means your device is not SIM locked.
Step 4: Scroll down to view “Available SIM”, if there is a “IMEI2” number, eSIM can be used on your device.
-ANDROID-
- Method 1:
Step 1: Dial *#06#. Press call.
Step 2: Your IMEI number will be displayed. If the EID number is displayed, your device is eSIM compatible. Please note the EID info (if available). This is your eSIM serial number.
- Method 2:
Step 1: Open “Settings” on your phone.
Step 2: In the search bar, search for IMEI and choose “IMEI Information”. If this information is available, your phone can use eSIM.
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
FAQ
1. Are there any specific restrictions when using the China & Macau Total Data eSIM in mainland China?
The China & Macau Total Data eSIM is designed to provide a reliable internet connection for travelers in mainland China. While it offers convenient connectivity, users should be aware of general internet censorship policies that apply within China. The eSIM facilitates access to the internet, allowing you to stay connected during your trip.
2. What features does the China & Macau Total Data eSIM offer for travelers in China?
The China & Macau Total Data eSIM offers several key features for travelers. It provides cost-effective daily or total data plans, ensuring continuous connectivity. A major advantage is the elimination of physical SIM card hassle, meaning no switching, installing, or risk of losing cards. It ensures a user-friendly and quick activation process, allowing for easy internet access, and the eSIM and user manual are conveniently emailed immediately after booking confirmation.
3. How does the China & Macau Total Data eSIM provide value compared to traditional SIM cards?
The China & Macau Total Data eSIM offers significant value by simplifying your travel connectivity. Unlike traditional physical SIM cards, there's no need to switch, install, or worry about losing small physical cards. Its user-friendly and quick activation process allows for immediate internet access upon arrival. Furthermore, the eSIM and its user manual are delivered directly to your email, providing a seamless and hassle-free experience from purchase to activation.
4. Does the China & Macau Total Data eSIM offer truly unlimited high-speed data plans?
The China & Macau Total Data eSIM provides cost-effective daily or total data plans with a specific high-speed data allowance. Once this allocated high-speed data cap is reached, the connection speed will be reduced to 256 Kbps. This ensures you can still stay connected for basic browsing and messaging, but it is not an unlimited high-speed data plan.
5. Can the China & Macau Total Data eSIM be used in Hong Kong as well as Macau?
Yes, the China & Macau Total Data eSIM is designed for use across multiple regions. It provides a convenient and reliable internet connection not only in mainland China and Macau but also in Hong Kong, as explicitly stated in its coverage. This allows you to maintain seamless connectivity throughout your trip across these destinations.
6. How is the China & Macau Total Data eSIM activated and set up for use?
The China & Macau Total Data eSIM is designed for user-friendly and quick activation. After your booking is confirmed, the eSIM and a detailed user manual will be immediately emailed to you. You can then follow the straightforward instructions in the manual to install the eSIM on your compatible device and activate your internet access with ease, typically through your phone's settings.
7. What happens to data speed after reaching the cap on the China & Macau Total Data eSIM?
Once you reach the high-speed data cap on your China & Macau Total Data eSIM, your internet connection speed will be reduced to 256 Kbps. This reduction in speed allows you to continue using basic internet services like messaging or light browsing, ensuring you remain connected even after consuming your initial high-speed data allowance.
8. What specific convenience does the China & Macau Total Data eSIM offer compared to physical SIM cards?
The China & Macau Total Data eSIM offers significant convenience by entirely eliminating the need for physical SIM cards. This means you won't have to worry about switching out your existing SIM, physically installing a new one, or the risk of losing it. Your eSIM is delivered digitally via email immediately after booking, providing a hassle-free, immediate solution for internet access without the need to find local vendors or carry multiple cards.
