- Children: ages 0-3 free; ages 4-5 pay 50% and ages 6-9 pay 75% of the adult price; ages 10 and above pay the adult price.
- Ao Dai is included for adults only (men's and women's styles) and worn during the Trang An boat ride. Your guide will show you where to change. Ao Dai for children is not included.
- Mua Cave climbing is not recommended for travelers with heart disease, high blood pressure or pregnancy. They can wait at the foot of the mountain.
- Bad weather: if Trang An boat rides are suspended due to heavy rain, we will switch to the Tam Coc boat ride. If both are suspended, the boat ticket will be refunded.
- Vegetarian meals or food allergies: please note them when booking so the restaurant can adjust your menu.
- Pickup area: hotels in Hoan Kiem, Ba Dinh, Hai Ba Trung, Dong Da and Tay Ho districts. If your hotel is outside this area, please message us through KKday to arrange a pickup point.
- Overtime: 200,000 VND per hour, paid in cash to the driver, up to 1 hour.