If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Not Suitable For: People with mobility impairments
Not Suitable For: People with claustrophobia
Not Suitable For: People with heart problems
Not Suitable For: Wheelchair users
Not Suitable For: People with low level of fitness
What To Bring: Passport or ID card
Not Allowed: Luggage or large bags
Know Before You Go: Your exact pickup time will be confirmed via SMS 12 hours before the tour begins. The pickups are between 5:30 and 7:30
Know Before You Go: As per the requirements of the Auschwitz-Birkenau Memorial and Museum, all participants are required to provide their full name and contact details while booking
Know Before You Go: Entrance may be refused if the name provided on the booking is not identical to the name on the ID provided when entering. Change of this data is possible for an additional fee paid to the supplier
Know Before You Go: Owing to the requirements, all tickets to the museum are non-refundable. Please consider your purchase carefully
Know Before You Go: To reach the first level of the mine (64 meters underground), there are 378 stairs. The whole route has around 800 steps. After the tour, you will be taken up to the surface by a lift
Know Before You Go: The memorial's visitor service determines the pace and duration of the tours. KKday and your guide do not influence the duration of the break times