Your satisfaction is our top priority! If you have any concerns about our products, please contact us immediately. We will do our best to assist you and ensure a worry-free purchase!
Please confirm your phone model supports eSIM service before purchasing. This product is non-refundable after the eSIM QR code is sent.
Each QR code can only be scanned once by one mobile phone. Once bound, it cannot be changed to another device or deleted. Once deleted, it cannot be re-scanned and reinstalled, and you will need to purchase it again.
The validity period is calculated from the time the eSIM is scanned and installed, according to the local time zone (one day is from the time of activation to 24:00 on the same day). Please install the eSIM on the day of departure to avoid calculating the validity period in advance.
This eSIM is a local prepaid card in Vietnam. If installed outside of Vietnam, it may display "Activating" or "Activation failed". Please do not delete the eSIM because of this (it will not be reissued if deleted). You can activate the eSIM after arriving in Vietnam. The validity period will be calculated from the date of the first scan activation.
After placing your order, you will receive an email saying "Your eSlM is ready," along with the latest installation time and installation instructions.
How to install:
iOS: Settings > Mobile Services > Join the program > Scan QR code > Join the program
Android: Settings > Internet (Connectivity) > SIM card administrator > Add SIM card (Join the action plan) > Scan QR code
Enable activation step:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM (no need to enable roaming for your native SIM card).
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
This Vietnam eSIM offers 5G/4G high-speed internet with a local IP native network, ensuring more stable and reliable connectivity compared to roaming eSIMs. Its benefits include no need for physical card changes or waste, allowing for quick setup by scanning a QR code and immediate internet access upon arrival, saving time and being environmentally friendly.
With a Vietnam eSIM, you can seamlessly use popular applications vital for travel. This includes social media platforms like TikTok, Instagram, and Facebook, as well as productivity and navigation tools such as ChatGPT and Google Maps. These services allow for communication, information gathering, and efficient navigation throughout your trip.
Yes, international travelers can easily purchase and use the Vietnam eSIM. It's designed for quick activation without needing to pick up a physical card or go through complex registration upon arrival. You can conveniently complete the booking process through KKday, which offers a streamlined experience to ensure you're connected as soon as you land.
To determine your data needs for a Vietnam eSIM, consider your typical internet habits. Heavy users who stream videos, make frequent video calls, or extensively use navigation apps will require more data. Lighter users who primarily check emails and occasional social media might need less. The 5G/4G high-speed connection supports diverse usage patterns for smooth operation of common applications.
Yes, this Vietnam eSIM includes the ability to receive free incoming calls and SMS messages. This feature is particularly useful for travelers who need to receive verification codes, communicate with local contacts, or stay connected with family and friends without incurring additional charges for incoming communications during their trip.
The setup for a Vietnam eSIM is significantly simpler than a physical SIM card. There's no need to replace your existing SIM or handle physical materials; after ordering, you simply scan a QR code to configure the eSIM on your device. This eliminates the hassle of finding local stores or dealing with card changes, allowing you to connect instantly upon landing.
The 5G/4G Vietnam eSIM service is supported by Vietnam's three major telecommunication providers: Viettel, Vietnamobile, and Mobifone. Utilizing these local resources ensures a native network experience, which is more stable and reliable compared to typical roaming eSIM options. This broad coverage enhances connectivity across different regions in Vietnam.
Users of the Vietnam eSIM benefit from 24/7 customer service. Your satisfaction is a priority, and if you encounter any issues or have questions about the product, you are encouraged to contact the support team immediately. They are committed to providing full assistance to ensure a worry-free experience with your purchase and usage.